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23 Replies

  • @@@@@@@@@:  ca fait plusieurs jour que je me bat j'ai le meme probleme et rien n'y fait .

    serieux il ce moque du monde alors que mes collègues peuvent jouer eux,

    tu paye un service et aucune réponse ,

  • appa1028's avatar
    appa1028
    6 years ago

    J'ai eu le même problème il y a environ 2 ou 3 semaine. Tout  se que j'ai eu à faire c'est allé sur mon compte ea et faire vérifier mon adresse courriel et tout fonctionnait par après.

    --

    I got this problem like 2 or 3 weeks ago. All I had to do was verify my email adress on my ea account and everything was fine after that.

  • I’m on Xbox but I use my Xbox account how do I log into my EA Account?

  • my EA email says verified and I still keep getting the error

  • I tried playing battlefront 2 today but at the loadin screen it says my Ea account is invalid. I have changed my password multiple times and it still doesn’t work. I have received error message 4975. How can i get back into my account?

  • DarthFDG's avatar
    DarthFDG
    Hero+
    5 years ago

    Have you tried searching this forum for 4975? A whole lot of posts out there that may help...

  • I was trying to log onto my battlefront 2 account today to play some matches. When I logged on, it first said, "This account is invalid. Please visit help.EA.com for more information." Afterwards, another message popped up that said, "You must have an EA Account to access online features. See ea.com/unable-to-connect for additional information. Error code: 4,975" I have been looking for several ways to fix this. I have not found a viable solution to my problem. Does anyone know what to do to fix this problem? I have tried everything EA has thrown at me and all of it is garbage and won't help.

  • awdam34's avatar
    awdam34
    5 years ago

    I cant access any online features of any of my ea games. It says my account is invalid. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @tendernipz31.

    Have you tried resetting the password for your EA account? That typically resolves this issue.

  • Spoiler
    hi guyss i have the same issue just tryed resetting my password but dat didnt work any other ideas?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @awdam34.

    Normally, this can be resolved by resetting your password. Please go to www.origin.com to do that. Let me know how it goes. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @TIEpilot536 

    Are you sure you reset the password for the right account? If you play on a console, your Xbox gamertag/PSN ID may be on a different email than your EA account. You need to reset the password for the EA account that has your gamertag/PSN ID linked to it.

  • I suddenly can't login to the game on my PS4. It says my account is invalid. I changed my password to re login to my EA origins account. Still no luck. My other friends aren't having the same problem. Only me. What's going on? 

  • @mcrowls1985 Yeah and the website is terrible and isn’t easy to navigate and I went thru the whole thing and couldn’t find the answer to my problem as well as the fact that their phones are allegedly off rn and it states underneath that the buisiness hours for phone calls aren’t over yet like tf is wrong
  • I'm having this same problem too and I can't find the solution anywhere

  • mcrowls1985's avatar
    mcrowls1985
    5 years ago
    @VeryFunTeeth and they have no chat service or any human being I can reach so I tweeted them, because F it. Guess I need to embarrass them. As if they don't already do a good enough job at doing that to themselves.
  • And above everything this kinda thing should never happen in the first place, I should not be unable to play a game that I had to buy, pay for the system, pay all my bills and for my WiFi, after buying a television and all this * just to be unable to * play this game because I was forced to create a random account on the companies website more than likely for no other reason than to bring them more traffic and more funding to their website because clearly being a EA member or whatever having this * account doesn’t do * but withhold me from playing cuz their website has absolutely no helpful information and clearly there is nobody on their team checking up on it or any problems that this community is having. This has got to be handled.

  • leolau123's avatar
    leolau123
    5 years ago

    I have the same problem and have changed the password. Still saw this error code. I can't even get into the EA access apps on Xbox

  • @leolau123 Yeah the god damn ea website doesn’t even allow me to change my email, it lets me go as far as typing in my “new email“ so that they can send a verification code to said email but after I submit it it keeps saying that my email is invalid. * is * * this god damn company can suck my * rn

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