Forum Discussion

Re: Game crashing to Desktop without error

@2042isNotBF

I cleaned out the filter on my PC and gave the game another run while having temperature monitoring applications open. While playing the game I didn't see any abnormal temperatures coming from my components. Eventually the game crashed again and upon checking Event viewer I found that Windows had ended up terminating the application. I'll post the event viewer error below.

Faulting application name: starwarsbattlefrontii.exe, version: 1.0.0.0, time stamp: 0x5cc6feb2
Faulting module name: starwarsbattlefrontii.exe, version: 1.0.0.0, time stamp: 0x5cc6feb2
Exception code: 0xc0000005
Fault offset: 0x0000000001e7c586
Faulting process id: 0x2300
Faulting application start time: 0x01d50759b9f12a17
Faulting application path: C:\Program Files (x86)\Origin Games\STAR WARS Battlefront II\starwarsbattlefrontii.exe
Faulting module path: C:\Program Files (x86)\Origin Games\STAR WARS Battlefront II\starwarsbattlefrontii.exe
Report Id: 2bcbc637-dfd4-4951-8e18-d8cee59c0343

Upon looking up the above Exception code I ran both a RAM test and a chkdsk, which both returned clean, to rule out either my RAM or disk being the issue. Also I've had no other applications show the same problem of suddenly closing out such as what Battlefront 2 is doing. At this point the only other thing that I could think of trying is to reinstall the game, of which I would like to avoid if possible.

3 Replies

SolitaryEclectic
Legend
7 years ago
@Killer75022 Some of this error points to a few things and trying to find correct fix could be some work so dust is ruled out and so is page file this is good. What ram test did you run? As windows ram test is a semi joke test, I have seen it pass bad ram I would like to see you use memtest 86 or for new gen gear I use Karhu ram test best program ever fast and easy but you have to buy this one its under $20- memtest 86 is free . But for now lets hold off testing more for bad ram is not very common for ram to just die and it would make more issues then a game crashing. So lets start with some basic stuff.

Open Origin and make sure this is OFF>>

Disable Origin in game:
In Origin - Application settings - Origin in Game - disable Origin in game

Origin Cloud Storage turn it off
Origin, settings, General

Try this and do all steps please to get you PC cleaned up / find the fix for your game......

Go download the free version of CC cleaner install it..

https://www.piriform.com/ccleaner .... install it and clean your registry I have this program on every PC in the house and use it after adding and removing programs and run it once a week just to be sure said PC is clean.

Next rule out your windows if it gives a error and fixes it then reboot and run it a second time and reboot when its done NO OPEN programs or web pages as it will give false errors ....

Test your windows for errors as a clean windows install does not always make a stable windows. I run this once a week and after every format once all new drivers are in and windows updates is done.

Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.

NOTE = Run command prompt as ADMIN and reboot PC after its done. No open web pages or programs like steam or Origin or web pages and always reboot after its done.
If you get a error first run then reboot PC ans run it again this tool in windows has saved me from many a format.
sfc /scannow safe for all windows you can copy and past sfc /scannow in command prompt as ADMIN you can just copy and past it in. And REBOOT after each time you run sfc /scannow

After all this is done test your game if it still crashes then go into my documents and cut and past the Battlefront 2 folder to desktop top and start the game . Sadly yes you have to make a new folder / setting up all settings in game this is just to rule out your game cfg is not making the issue.
eggfarts1220
New Vanguard
4 years ago
Yeah all the above help metioned which is (greatly appreciated) Does not work. this a enternal game issues. needsto be adressed by the Devs.
Too many users having the same issue for it to be a users individule problem.
Volkymaniac
4 years ago
Hi, today I wanna to play but when it prepare to play it crash to the desktop too. I did repair, and nothing... any fix?