Re: have a new patch and then black screen can't play

I dont know what the problem is, but I've restared the game a few times, played a quick round and have not had any more trouble since the re-install. I had the same exact problem as the rest of you, with the half-white screen for a few seconds and the courser on a black background.

---

@VHDorf wrote:

I dont know what the problem is, but I've restared the game a few times, played a quick round and have not had any more trouble since the re-install. I had the same exact problem as the rest of you, with the half-white screen for a few seconds and the courser on a black background.

---

thx man i will ttry to re-install now will get back at u all in a few hours to lett u know how it works for me

Can confirm that reinstalling works, had the same problem.

Too bad that I spent over an hour updating windows, installing new drivers, installing media pack etc before trying to reinstall the game. I only tried repairing it a couple of times wich did nothing.

Hey everybody!

We are investigating the issue in the mean time could everyone that have this issue upload a Dxdiag to the this topic.  

Link to how to make a dxdiag: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

I got the issue my self and trying to do the troubleshooting to solve it. 

 Thanks everyone! 🙂 

/Atic

Well, since most people have their problem fixed with reinstalling I will give that a try too. Will give an update in 3 hours.

DXDiag is attached.

Here is my dxdiag. 

---

@EA_Atic wrote:

Hello everyone!

instead of re-installing the game try removing the starwarsbattlefrontii.exe file and starwarsbattlefrontii_trial.exe from the installation location and the do a repair on battlefront 2 from Origin. This solved it for me.

/Atic  

---

That worked for me, woho! :D

Thanks

---

@EA_Atic wrote:

Hello everyone!

instead of re-installing the game try removing the starwarsbattlefrontii.exe file and starwarsbattlefrontii_trial.exe from the installation location and the do a repair on battlefront 2 from Origin. This solved it for me.

/Atic  

---

Thanks mate.

That solved this particular issue for me 🙂 ingame now. 

Hey everyone,

if this solves your issue and are now in game but missing progression in the matches don't worry we are investigating the issue as we speak! 

Link to the topic for more information about missing progression in game: https://answers.ea.com/t5/Technical-Issues/Progression-Is-Reset/m-p/6445830#M2925

/Atic 

Thank you!!!!

here

"try removing the starwarsbattlefrontii.exe file and starwarsbattlefrontii_trial.exe from the installation location and the do a repair on battlefront 2 from Origin"

y this solved it for me

This has been an issue for awhile now. Glad to see it finally being addressed.

https://answers.ea.com/t5/Technical-Issues/Game-does-not-launch-PC-Origin/td-p/6426496/highlight/false

https://answers.ea.com/t5/Technical-Issues/Game-crashes-almost-immediately-on-startup/td-p/6423628

Edit: didn't work for me. Trying again!

didnt work for me either 

Well I'm so happy I wasted 3 hours yesterday and had the help chat tell me that the problem was because of my GPU and that I should buy a new one to be able to play. (worked fine - in ultra - before the patch)

Should have kept the chatlog. Great help and service thanks EA  (heavy sarcasm)

Deleted the 2 files, works perfectly now BTW

its making my download and theres no repair button???