Re: [Mega thread] Error code 721

Still absolutely nothing, nada and zilch from EA. The silence from EA is deafening.  I could get you, EA, the number to a successful company who deals with their fixes within hours, not days or weeks. They also update their customer base continually while the issue is being resolved. If you need help figuring out your game, which you do, I can gladly forward that number to you. In fifteen years, I have not been locked out of any of their games this long or as many times, let alone 4 times for more 72-96hrs at minimum each time, due to their "Errors".  This game launched 18mos ago. I'm sure they wouldn't mind taking over for you since your obviously way over your head or don't care anymore.

• This has been so annoying m. It’s the triple experience weekend and missed the whole thing. Been wanting to play with my brother who just got the game and he has the same error code. I think we should get compensation or extend the exp week. It’s been almost a week!

Hello everyone!

This problem has now been resolved.

If you're still experiencing it, please try out the basic connectivity troubleshooting steps from this article and in case they fail, let us know.

Thank you!

/Ataashi

Still getting 721 error on PC. Tried everything from the article too

Was still an issue for me as of about an hour ago (two hours after @EA_Ataashi said it was fixed).  Unplugged ethernet, restarted console, reconnected to XBox Live, no issues.  BF2 could still not connect to the servers.  At work now, can't test anything out until later; however, I was still able to get in to other games online and my net connection is up and running, no issues.  Absolutely embarrassing for EA.  

Ran through all troubleshooting. Still getting error code 721. This is day 4 now. So no, your fix didnt work

Here is a new report thread on the main forums, specifying error code 721:

https://battlefront-forums.ea.com/discussion/133632/getting-error-code-721-cant-connect

Ben said they made some changes regarding to Origin and that the issue is fixed.  @EA_Ataashi is this the same fix you are mentioning?  I'm not completely versed on EA's back end, but I was under the impression Origin is the platform PC players use, not sure what that does to fix this issue for XBone and PS4 players?

Still not working 

This is getting really old

fix your game 

Still broke doing the EXACT same ERROR. Nothing has changed. I'd love to send you a Webster's dictionary so you could look up the meaning to "Resolved". If not, you can call me and my 5 year old can explain it to you. Probably fix your game also while she's at it.

@EA_Ataashi 

Nope  not resolved even after trying all the troubleshooting tips I have used over the past couple years.

 I can connect no problem with battlefield five to multiplayer games. 

 I cannot connect battlefront two to multiplayer games. 

 Nothing was changed on my network or with my Internet provider. 

 I live in Phoenix Arizona and use Cox communications for my Internet. 

The problem is with you guys you guys need to fix this immediately, why is it so hard to fix?

Hey everyone!

Thank you so much for checking out if the troubleshooting steps will help after our previous update. Yes, we're back to investigating the problem.

Apologies for the inconvenience caused by this.

/Ataashi

Need the Error code?

@EA_Ataashi are you able to share details of update that was applied before to attempt resolving issue?

@AlienScaramanga 

It was something that @grimmace2 pointed out before, we were investigating an issue connected to Origin as mentioned by F8RGE here - I am sorry that I cannot get into more details, but it could have affected consoles as well.

@Zrindahl 

If you're referring to my previous posts in this thread, where I asked about the error code, you should know that initially they were posted in other threads, where people with connection issues didn't share this detail. Eventually everything was merged into this mega thread, but you are not able to see that. So there's no need to get snarky over this 😉

/Ataashi

Sigh, same issue on xbox again.Error 721. Been this way since yesterday, tried different connectivity suggestions, even uninstalled and reinstalled.  no luck

Everyone knew what code was the issue Friday evening. No need to treat us as ignorant.

snarky? Seriously 

we all get screwed out of 3xXP but there is no need to be snarky?

hell yes there is 

what are you guys going to do about this and we are way past this being ok after we can play again 

how is EA going to make right to the * tone of us who got screwed here? 

721 error code goes on and on my friends. People started seeing it not knowing what it does. EAs troubleshoot couldnt fix cause they never knew what it was. So it goes on and on my friends 

Why is this titled "solved" Ive been waiting 4 days for this to get fixed and it is nowhere near "Solved" Unless it goes like "Why are EA servers Down? Because EA sucks! SOLVED"