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I used your link and inputted the issue I'm seeing, and it redirected me back here.
Hey, @BigSizzleD for missing unlock items it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.
How to get in contact with EA support:
https://help.ea.com/en/contact-us/
https://twitter.com/EAHelp
/Atic
I used your link and inputted the issue I'm seeing, and it redirected me back here.