Re: SWBF2 Crashes Upon Launching (Unable to Play)

@AOD_dingdongdaly-  @Bohica1s1k  ---- try turning off Win 10 gameplay as per this link https://www.tenforums.com/tutorials/75936-turn-off-game-mode-windows-10-a.html

@STR0NGB0W @Stripperino @Headhunttt - I can't see anything in your DXdiag's that could cause your problem. Try turning off the origin in game overlay as follows ----- Origin/application settings/origin-in-game/off.

 Also, are you getting any on screen messages when the crash happens?

@EA_Ataashi  or @EA_Atic - can you provide any assistance please?  I am starting to run out of ideas to help these guys but will continue researching for more. 

Turning off Win 10 gameplay did NOT work.  Thanks but unfortunately no luck.

@ggib65 - Thanks for the help.  I also tried turning off the Game Overlay just to see if it would work.

Now, the game is NOT crashing but it's going in a loop.  Origin is open > I try to start the game > origin closes and I think SWBF2 is going to load > but then nothing happens > Origin opens back up again.  I also ran a repair and no luck.

Just some other info:  I also have SWBF1, BF1, BF4 as well and none of them are working (same problem).  

@Bohica1s1k

I am having the same problem. When I launch the game, the game seems loading (I can see the BF2 process in taskmgr) then it crashes, origin is brought back again. Can't even get into any black screen. 

@Headhunttt- thanks for the reply. Can you run dxdiag as others have done and upload in your next post. Here's how https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/ 

I am a console player so I don't necessarilly get the same problems as PC players. I have Origin on my PC for other games but not SWBF2. What I did today is paid for EA access so I could download the 10 day trial of the game. My PC is a home built unit about 5 yrs old. It's setup is below the SWBF2 minimum specifications mainly in regard to the Graphic card. My setup is as follows.  Intel core I7 cpu, 16g/byte memory, 4 t/byte HD, Nvidia GTX560 graphics with AOC 32" wide screen monitor at 2560x1080 resolution and an evaluation copy of win 10 pro that hasn't been released yet . The graphics card is well below the specs required. 

When I downloaded (all 70 gb's) of the game and launched it. Everything loaded OK with all 3d graphics showing. The only thing I noticed was what appeared to be snow particles in the background. Set the video options as low, fullscreen and the same resolution as my monitor. Selected Arcade mode and played a game with little problem. Did notice a white "snowflake" a couple of time and a minimal stagger occasionally otherwise the graphics were good. Tried multiplayer with similar result. The only difference was the actual length explosions took to complete. They weren't instanly over and the flash took over the whole screen like a red and yellow flash grenade. Put that down to the low quality graphic setting. Tried on higher settings but my graphic card could not take it. The game became very laggy antd things like light sabres would leave path of green light. The snowflakes become artifacts on screen. After trying various things, I could not recreate your problem. 

Has your game been optimized By Nvidia Gforce Experience? and try turning off the in game overlay in that program. 

@ggibb65- Thanks for all the effort mate, it is great to find others willing to help.

Anyways, I turned off the Origin in-game overlay and still the same crashing issue. I will update my OBS and make a video of the issue so that others may see exactly what is oing on and possibly help to find a solution. I am finishing my couch repair  today (been working on it the last couple days)  so I should be able to try some more troubleshooting this evening or tomorrow the latest.

Thanks for the poke and all the great support, which you've provided so far @ggibb65 🙂

@ everyone

Huge thanks for providing so much information already! First, I'd like to establish if this problem might be connected with a software update. Do you remember if the problem started occurring after a game or Origin update? Perhaps you installed you GPU drivers or anything similar?

/Ataashi

@EA_Ataashi- I am running on a fresh system since the last time I played (Windows 7, Ryzen 1700, 16GB RAM) with drivers fully updated.

During my searching the other day, I did notice a report (cannot remember which) was stating the video card driver was not fully installed but I am certain I have updated to the latest (optional AMD driver since). If you check the OP you will find my Origin error report ID if that is any help. Also, my Radeon settings does not show it is "optimized" for SWBF2 (though it shows the same for other games and they launch properly) see attached pic.

I will be firing up my desk rig later today and testing to see if SWBF2 launches on that PC or not...trying to get my couch usable again, been undertaking a serious repair project (in my living room!) heh

Thanks again for all the help!

~Strongbow

Nothing happened specifically from any type of software update on my end.  I even eliminated that as a possibility via a few steps.

I have 2 machines (nearly identical hardware and software).  I have two EA/Origin accounts and two versions of SWBF2 (one on each).  One machine works perfectly and the other doesn't.  The first thing I thought was the new Windows update and any other updates but that wasn't it.  Because I have a bit for bit backup drive image from my Acronis program from 2 months ago.  I restored that image after failing every other trick and still got the same problem.  I even removed the older image version of the software and reinstalled the new versions.  

I haven't played SWBF2 consistently so not sure when this started.   I can tell you that I am having a similar glitch on the same PC with Fort Nite.  One of my kids plays Fort Nite on the machine and starting Saturday, it would to load and cause an identical problem.  My immediate thought was that it was GPU related but I physically removed the GPU and installed it back as well as updating drivers and restoring the image back to an early date worked with Fort Nite.  I got Fort Nite to load after customizing GPU settings on the NVidia software instead of letting fort nite auto adjust the best option.  If I let FN auto adjust or pick my GPU settings, then it crashes as well.  

Based off all the troubleshooting, my gut is telling me that it's GPU software related but I have the exact same GPU and software on my other machine and it's working fine.  I have also never had this problem at all and have been playing from Day 1 on max settings for all my machines since those games came out.

@strongbow- If it was GPU related I would suspect that it would show up in more than just your games. Origin is a 32bit program running in a 64 bit environment. I remember reading on this forum somewhere around november 2017 where people were having problems with this game for this reason. Microsoft provided a fix for both win7 an win10. I will try and find again and post the link for you to try.

 @STR0NGB0W- Have you tried a complete un-install & re-install of Origin itself?

1. Hold down the Windows key and R
2. Type in %TEMP% -> press enter
3. Now delete the Origin folder.
4. Repeat step 2 in %AppData% and %LOCALAPPDATA%
5. Go folder were  you have installed Origin, (C:\Program Files (x86)\Origin) <- default
6.  Delete the Origin folder 
7. Restart your PC
8. Download Origin and install it again.

Also you may try this link> https://www.microsoft.com/en-au/download/details.aspx?id=36805.

Haven't found the MS fix I was looking for yet.

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@ggibb65 wrote:

 @STR0NGB0W- Have you tried a complete un-install & re-install of Origin itself?

1. Hold down the Windows key and R
2. Type in %TEMP% -> press enter
3. Now delete the Origin folder.
4. Repeat step 2 in %AppData% and %LOCALAPPDATA%
5. Go folder were  you have installed Origin, (C:\Program Files (x86)\Origin) <- default
6.  Delete the Origin folder 
7. Restart your PC
8. Download Origin and install it again.

Also you may try this link> https://www.microsoft.com/en-au/download/details.aspx?id=36805.

Haven't found the MS fix I was looking for yet.

---

Apologies for not replying back sooner, I have had a rough past couple days (disabled veteran here). Anyways, I was finally able to reinstall Origin via this process and sadly, I am still experiencing crashing issues. My desk PC needed a driver update, then it was able to launch the game once but now it is doing something similar to my living room PC. I still have hopes (however small) of getting my old living room PC to run SWBF2, just havta set it back up and see how it goes. I believe that was the last PC I played SWBF2 on according to my cloud save data I saw while attempting to play on my desk rig.

I still need to review the most recent posts and reply to any relative to my issues. Again, thanks to all for the help, we will figure this out eventually (if not already) heh

Cheers!

@strongbow- Yes we will - I have not given up. Hope you have plenty of better days. I am 70 and age catches up with me sometimes (misspent youth!!!)

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@IOrzhov wrote:
I think I found a workaround to launch the game stable at least. I changed the game language to english.

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Guys, Have you all tried this? Your problem cause really could be as simple as this and we have to try everything. Download the latest windows language pack from microsoft or download the latest media pack for your win version. Even try a rollback of windows as an Win update may have caused the issue.

@IOrzhov- thanks for your input.

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@ggibb65 wrote:

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@IOrzhov wrote:
I think I found a workaround to launch the game stable at least. I changed the game language to english.

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Guys, Have you all tried this? Your problem cause really could be as simple as this and we have to try everything. Download the latest windows language pack from microsoft or download the latest media pack for your win version. Even try a rollback of windows as an Win update may have caused the issue.

@IOrzhov- thanks for your input.

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To be clear about this. My windows runs in German and I dont have any langauge packs. All I did was changing the game language from German to English. Not sure if it works if English already is the set language and you set to Spanish or French and then change back to English.

Hi All,

I am getting the same issue since updating to the latest version. 

The fix I see round the internet is to disable DirectX12 in the options for the game, which the configuration files had already done. So the values currently sit on 0, however this crashes the game upon the first loading screen. If I then go to enable DirectX12 in the options by changing the value back to 1 the game doesn't crash, but it does then sit on an infinite loading screen.

Any further ideas I've been looking this this post and tried all fixes thus far to no avail. 

Also, I have a crash log in the actual directory, would that help at all getting to the bottom of this?