Community ManagerHave you power cycled your modem, router and console since this started happening? If so, try clearing your alternate MAC address with these steps:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens. Thanks!
I am not exactly sure what a power cycle is. Is it the clearing the MAC address that you just described? If not, would you be able to explain how this works as it may be a solution.
Community ManagerYou can power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. This is different than clearing the alternate MAC address. Both should be tried.
I have tried both of these possible solutions and both yielded zero results. I am beginning to think that playing Battlefront 2 going forward will be impossible as it seems I am running out of solutions. The strange thing is that this had just begun happening last week when I have been playing the game since a few months after launch in early 2018. Switching to a wired connection will unfortunately not be possible in my house as I am not the homeowner. Is there anything else I could possibly try?
yes the router is on a different floor
Community ManagerThat's probably the issue then. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening the ports for Battlefront 2. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.
Something else that has worked for many is to get a Powerline adapter. It's possible that could be a good solution.
