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Reformed_81's avatar
Reformed_81
Not applicable
3 years ago
Solved

renew membership to play

play button is greyed out, purchased swbf2 years ago but now it says I need a membership to access it. I think it might be bugged since I downloaded the celebration edition at some point. anyone else have this issue?

  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @Reformed_81 To confirm did you previously have access to EA Play? If so we may be running into an entitlement issue you will need to reach out to our support team for assistance with. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @Reformed_81 To confirm did you previously have access to EA Play? If so we may be running into an entitlement issue you will need to reach out to our support team for assistance with. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

    Thanks!

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