Forum Discussion

Hero

2 years ago

Repair of your cards and players May the 4th

Try This 1. Exit game and EA. 2. Reboot. 3. Delete Entire SWBF2 folder from Documents. 4. Reboot. 5. Launch Game. See if they came back. Worked for me. Have to reset a couple cards, but it...

EA_Illium

EA Staff (Retired)

2 years ago

UNDER INVESTIGATION - Accepting As Solution For Visibility Purposes Only

Hi Everyone,

Thanks for letting us know what you're currently running into with Star Wars Battlefront 2.

If you are missing progress or seeing progress reset please let us know the following.

Platform (or client):
EA ID (PSN ID/Gamertag):
Are you getting an error message?
Are you missing specific progress or has your account reset?
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag file and an EA app Error ID Number

We can use this information, to help make the team aware of the issue and to further investigate.

Cheers!

Brandonsl1208

2 years ago

Platform (or client): PS5
EA ID (PSNID/Gamertag): PSNID - Echuta-
Are you getting an error message? No
Provided a screenshot below

I am missing everything from Star cards to skins and everything else in between.

soundspacemx
2 years ago
I don’t know if they fixed it already, but I was having the problem, and fixed it by unistalling / reinstalling the game, and also, I’m on PS plus, so I overwrote the data in the console with a yesterday backup I had in the cloud and, relogged.
Best wishes