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Hi, just letting you all know I had the same problem. In early February I was playing Battlefront 2 single player campaign on PC. The game froze then crashed, my PC restarted and my monitor was never the same. I have a Monoproce Dark Matter, 34" Ultrawide QHD. After the crash the color changed and became very dull, as if the saturation was diminished. I called Monoprice (the manufacturer) and they have no idea what happened or how to fix it so I did return the monitor as it's very new and still under warranty. I'm hoping they replace the monitor. Needless to say, I won't be playing Battlefront 2 any longer. This is the most severe bug/issue I've ever encountered with PC gaming and if it's a problem with the game itself, EA needs to address it immediately.
- EA_Darko5 years ago
Community Manager
Hey @bkenny01 this issue is generally caused by a cable or issue with the monitor and not by a game.
Darko
- 5 years ago
Hi Darko. This is definitely not a problem with the cable, I tried other cables and had the same problem. And now I see it's most likely not a problem with the monitor either. I received a replacement monitor from Monoprice, same exact model. So I set it up with my PC and much to my dismay it had the same dreaded "grey filter!" Based on this and the other testimonials, it's almost certainly a problem with this game and EA seriously needs to address it. This is the worst "bug" I have ever encountered as it not only effects the game, but the user's hardware as well.
I went back through this thread and read what one person said about HDR. I noticed that HDR was turned on in my system display settings, so I turned it off and the grey filter disappeared. So this seems to be a solution. But will this effect the graphics and visuals during gaming? I'm still able to turn on HDR from the monitor menu and it seems to work normally. I greatly appreciate any advice.
- 5 years ago
I found this related article but it only refers to HDR in videos, not games.
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