Screen Turns White or Intense Lights / Colors
I would say in 40% of my matches, my graphics suddenly freak out. Often almost everything is white, sometimes the bloom or lights are just very intense (maybe the white is just a super intense form ...
Forum Discussion
This was occurring for me after the end of a match and most of the time I could not play a second match. (White screen but I could see all the overlays and items while I could hear the game starting). I thought it might have been related to the shader cache, but I tried deleting them and even playing without them turned on but saw the same result.
I just tried switching from DX12 to DX11 and I was able to play 2 matches back to back ... twice. I am not sure it is victory just yet, but promising. I thought I would pass it along as something to try.
Interesting. Good workaround. I prefer DX12 though, and it shouldn't be an issue. Luckily I have a SSD so reloading isn't such a pain, but it's still silly. Posting DXDiag. Sorry I've been off for a bit...been travelling and working a lot.
I didn't want to use DX11 either and noticed the difference right away. You don't have to reload anything, just tell the game to use DX11 vs. DX12 in the options. One good thing I noticed is that I got a bump in FPS with the change. (I noticed you are also using a 970 running at 4K ... what settings do you use in game?)
- I'll give DX11 a quick try before I revert back to some older drivers. I've read 387.92 or 385.41 may help.
I use the optimal settings GeForce Experience recommends. It's low and the resolution is actually 80% scaled. I've also gone into the NVIDIA control panel and turned LOD from clamp to allow. Huge boost to performance with that. - Looks like DX11 is a good workaround for me. I don't see it as a long time solution though, since other times I've tried DX11 I had worse performance or other issues...
EA_AtaashiEA Staff (Retired)
Hey everyone!
I'm glad to see that the workaround with using DX11 is working. I'll notify our experts that DX12 might cause some graphical issues after the latest update. Again, thanks for reporting this in the first place and posting your DxDiag reports!
/Ataashi
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