Anyone else getting an error and can barely play with this update thanks to a bug where the servers won't let you in and keeps on crashing and won't let you connect to the servers on Xbox One?
It's been doing this to my friends and I all day and it just won't work.
EA Staff (Retired)Our team is looking into this issue now and hopefully we'll be able to implement a permanent fix soon.
For now, could you try out this workaround? It's been successful for some Xbox players.
Thanks!
/Ataashi
EA Staff (Retired)Sorry to hear that ☹️
Like I said, we're working on a fix right now. Once I get more information to share about it, I'll update this thread.
/Ataashi
There is some more information to share, so I will do it! It is very simple:
They are planning a hotfix to fix these issues scheduled for next week. Read more about that here: https://answers.ea.com/t5/Game-Information/Hotfix-Coming-Next-Week/m-p/7064963/highlight/false#M7376
For some workarounds to get you online in the game, please refer to: https://answers.ea.com/t5/Technical-Issues/Xbox-connection-issue-error-721/m-p/7065010#M20770
