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APaulik's avatar
APaulik
6 years ago

Serious bug report - mouse cursor doesnt move

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug When I start game my camera can not move to any side except rigth (90 degrees). This hapens in every mode. Also when I lunch Battelfront 2 my computer mouse is also stuck in middle of screen and I can not move with it. Only way to avoid this is alt tab game when the game is loading. Then I can move my mouse but in game the mouse will not disappear to normal aim cursor but it is flying around as I am trying to shoot and do not perceive this bug. This was all OK but one day when I started arcade I could not move my aim to right and fully up and down only way I was able to move my character was right but to 90 degrese. Since that it is happening every time in every mode when I play the game so the game is unplayble. Thanks for any feedback
What is your gamertag/PSN ID/EA Account name? APaulik
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? March 16th 2020
What time did you see the bug? (HH:MM AM/PM) 14:00
In what game mode did the bug occur? Capital Supremacy
What is your time zone?
Steps: How can we find the bug ourselves? I realy dont know because i played this game on sacond pc and the bug first started in summer 2018 then I find out when I alt tab I can play the game but with mous flying all over screen but the aim of guns was normal. Maby this bug is caused by some way bad code from purchase but I am not an IT specialist
What happens when the bug occurs? I can not play the game because my movment is limited to 90 degrese and i can only move my aim with character to right. so iam not able to move like to left or do 360 turn.
What do you expect to see? I expect the bug to be repaired so I can play this game agin because I really like this game and what progress developers made with this amazing game
Please select your region Europe
AMD or Nvidia Model Number Nvidia Geforce RTX 2O70 and intelcore i7-9700 cpu

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This bug is really serious because when somebody has this bug he probably will not be able to play this game without your help. I hope you will help me and find the right solution to this problem. and BTW I 

1 Reply

  • RogueZeroRendar's avatar
    RogueZeroRendar
    Seasoned Ace
    6 years ago

    Hey @APaulik 

    Loss of mouse control ingame is usually related to 1 of 2 things:

    - It can be an issue with gaming overlays. If you use Discord, be sure to disable your Discord Gaming Overlay as it's know to cause this exact issue. Other Gaming overlays might cause this as well, one of them being Origin Ingame, Origin's gaming overlay. I have both disabled;

    - Or it can be due to your computer reading a peripheral as a type of controller, which can cause an interference with your Mouse & Keyboard controls. Be sure to detach any other peripheral with the exception of your M&K and see if it fixes your issue.

    I hope one of these solve your issue. If not be sure to come back and share your experience, maybe another user knows how to help you, or EA may step in to help you directly.

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