Community ManagerThat's probably the issue then. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening the ports for Battlefront 2. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.
After power cycling my modem, I ran a few tests test, I'm downloading at 189.64 mbps on the Xbox one.
I connected with Elder Scrolls online and it connected. fine, I connected with Fallout 76 and it's fine. I connected with Star Trek Online, and Black Desert, and Red Dead Redemption 2, and all connected without issue. Battlefront 2 however gives me the 721 error code.
Can I just get a refund?
Community ManagerYou'll need to contact the retailer you purchased the game from to inquire about a refund. Just let me know if you want to continue troubleshooting this.
Managed to play for about ten minutes, got 2396 error
