DICE Teamhey @rebuiltHK47 based on those ping you are doing to that IP something is not right between you and us. When you have issue can you do a UO tracer and send the data to me in a PM.
For the Uo-tracer: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ I do recommend that you follow the steps in there for network troubleshooting if you have not already.
/Atic
DICE TeamHey @rebuiltHK47 did you send it as a pm to me?
/Atic
DICE TeamDICE TeamHey @rebuiltHK47 Take look on your send message in private messages do you have anything there?
/Atic
I just lost ALL of my score data in one match due to lag, and then got booted from the match after for being idle The game is sending me to EUROPE before connecting to the U.S. server. I tried this on multiple cell phones using tether (meaning the IP for each was different), and I was sent to the same IP of 159.153.38.49 (gosprapp3171.ea.com) in EUROPE!
WHY AM I BEING SENT TO EUROPE?!
DICE TeamHey @rebuiltHK47 for network routing is not something we can control that would be your ISP that or mobile provider. it would be them you have to ask to why you are being routing to Europe.
/Atic
No no no. Don't go doing that. I am not going to be put in the middle of the "It's not us, it's them." battle. I already called them, they already said it's not under their control, and I already stated that I tested it with different connections and got the same result.
You do have direct influence on the route when the product has the wrong destination set. THAT is what my mobile provider told me. And that is EXACTLY how the internet works. 159.153.38.49 is NOT located in California. It is located in London, England. I would not be routed to Europe in the first place, if the game itself wasn't being sent to YOUR IP in England. This is a problem on YOUR end. YOUR product is sending me to YOUR IP in London. The route is not entirely controlled by you, but it IS affected when YOUR product is being sent to a certain destination. In this instance, the route is being sent to Europe because YOUR product's IP destination is in England. I am not the only one with this issue, as others with different connections around the world are having the same problem.
This reddit post clearly indicates by means of the posted video, as well as the posted comments, that there is a problem either with the game or Origin that is sending people to another country before being sent to their selected server. Some people in Europe are being sent to the U.S.
I am still stuck being connected to the IP address of 159.153.38.49. This EA address is located in London England. I am in the United States. No it is not my ISP's fault. I already contacted them and they told me what I and anyone else with network knowledge knows. They don't control what IP the game connects to, the game does. That in turn determines what the route is. Add to that, I have used different connections, and have the same problem. There are also many others that have the same issue, and I know full well they aren't using the same connection as me. So that's two reasons I know for a FACT it's NOT my ISP. Something is wrong with the game. When I load up the game, it sends me to 159.153.38.49. It shouldn't do that. My connection stays that way the entire time. I never see it change, even when in a match. And it's the only IP in the list in Windows Resource Monitor when I'm playing a match. I'm sitting at 150+ms the whole time, 50% of that time I am lagged up so much I can't move. The game server selection says that the closest is in Virginia (use to be Ohio but that's suspiciously missing entirely) at 77ms. I shouldn't be rubberbanding and in a lag stun-lock if I had 77ms. Ever. Whatever part of the game that is determining the closest IP address is is not functioning right. I'm willing to work with someone to get this figured out, but I'm not going through the "it's not us it's them" bull *. That and the normal network troubleshooting has already been done many times over and it accomplishes nothing. I'm not technologically inept, so work with me here.
so today I got on again at home, and my default ping side (the data center) that is closest is US Virginia at 80ms. I hopped into a match, was lagging so bad I couldn't move, and when I died, I couldn't spawn back in. I had to leave because everyone was jumping around and it wouldn't stop.
The game says the datacenter I have selected is in Virginia, but the game is connecting to a London England datacenter. I am having zero problems with all other games.
So is some help going to be given, or do I just keep posting and be ignored?
