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Pav94an's avatar
Pav94an
8 years ago
Solved

Sound cutting out

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug In the middle of gameplay, all sound will randomly cut out. This has happened twice to me now and is only resolved by exiting the entire game and restarting it. Its very annoying when I am really into a match and then half way through its as though my trooper has gone deaf.
What is your gamertag/PSN ID/EA Account name?
How often does the bug occur? Occasionally (10% - 49%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? PLaying galactic conquest
What happens when the bug occurs? All sound cuts out, only fixed by restarting the entire program.
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number GTX980M 8GB

‌

 In the middle of gameplay, all sound will randomly cut out. This has happened twice to me now and is only resolved by exiting the entire game and restarting it. Its very annoying when I am really into a match and then half way through its as though my trooper has gone deaf.

429 Replies

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  • DarthFDG's avatar
    DarthFDG
    Hero+
    7 years ago

    It would appear that the fixes put in recently have gotten this issue to the point where it's manageable.  Very few complaints lately.

    If no one suggests otherwise, let's marked this as solved.

  • Szaby59's avatar
    Szaby59
    7 years ago

    @EA_Atic

    Sorry for the late reply, here is a recording of the new soundbug after the october update: https://streamable.com/kllw0

    It's similar to the "old" one, but now the audio recovers and this occurs multiple times until the next map.

  • Baraka's avatar
    Baraka
    Rising Traveler
    7 years ago

    ok, soi have a different Bug.

    Its only on 1 or 2 maps. Every time a grande explode i hear a single crask and the sound is mute for a second. ONe is the Death Star Map.

  • Backhand950's avatar
    Backhand950
    7 years ago

    This problem is not solved, happens frequently to me randomly. Sound goes out then comes back, can't concentrate while playing. Sometimes it's even loud bangs and distorted sound tails that really hurts my ears, also randomly. Can't focus on the game when there's sound issues all the time

  • Yazbekistan's avatar
    Yazbekistan
    6 years ago

    I've just started getting a sound bug that is different from the previous bugs.  I have sound when the game starts with the Lucasarts logo, but then the sound disappears for good from the Criterion logo.  Totally gone.  Restarting does not resolve it - it only repeats the pattern exactly.  I am using a Focusrite Scarlett 2i4 for audio.
    Anybody else??

  • DarthFDG's avatar
    DarthFDG
    Hero+
    6 years ago
    @Yazbekistan wrote:

    I've just started getting a sound bug that is different from the previous bugs.  I have sound when the game starts with the Lucasarts logo, but then the sound disappears for good from the Criterion logo.  Totally gone.  Restarting does not resolve it - it only repeats the pattern exactly.  I am using a Focusrite Scarlett 2i4 for audio.
    Anybody else??

    If it's a different bug, you should enter it as a separate bug.

  • PUNISHER12PR's avatar
    PUNISHER12PR
    6 years ago
    I'm having simular issues on Xbox One with the Superchargers going silent as soon as a race starts.

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