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MissionElusive's avatar
8 years ago
Solved

Star card equipped on wrong troop and cannot unequip.

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Start card (heavy turret) equipped on wrong troop (arial) and cannot unequip.
What is your gamertag/PSN ID/EA Account name? missionelusive1
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 3/21/2018
What time did you see the bug? (HH:MM AM/PM) 12:00 PM
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? See description
What happens when the bug occurs? See description
What do you expect to see? See description
Please select your region North America
AMD or Nvidia Model Number n/a

The original problem started probably a month or more back, when a glitch in the loot-crate "equip now" feature caused the Heavy card to be equipped on the Arial unit. However, I hadn't messed with the Arial cards in awhile and had not noticed it was still equipped. Now, with the 2.0 update, there is no way for me to un-equip the card.

The incorrectly equipped card does not affect gameplay, as the RB till activates the Arial dodge ability. however, I cannot replace the incorrect card with a valid Arial card to gain the added abilities

Previously, I could have selected the slot with the invalid card 🏀 and just selected a new card. With the new system, it takes me to the list to select/deselect start cards. However, since this is a Heavy card, it does not appear in the list and cannot be deselected. Thus, I am effectively only able to equip two star cards on the Arial unit.

  • EA_Atic's avatar
    EA_Atic
    7 years ago

    Hey @timberx1 @MissionElusive @cybergamer20200 @ShadeAngel_0 

    If you are on xboxOne, try remove any cloud saves that are connected to SWBF2 (NOTE: this will delete any single player progress campaign and arcade).

    1. Press controller 'Option' on game tile 
    2. Choose 'Manage Game' 
    3. Select 'Saved data' 
    4. Press controller 'Option' again over affected profile 
    5. Select 'Delete saved data' 
    6. Choose 'Delete everywhere' first
    7. If the profile image still appears in 'saved data' repeat step #6 but this time choose 'Delete from console'

    let me know if that works or not and if you are on another platform let me know. 🙂 

    /Atic 

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