Forum Discussion

patriots3912's avatar
7 years ago

Star Card Stuck on PS4

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug Hello, My Enforcer has a heavy card stuck in its 3 card deck. I’ve tried to deselect it, but I can’t since the card is not in the Enforcer’s deck. This heavy card takes up a slot in the cards I can use in-game, but it doesn’t do anything. Any ideas?
What is your gamertag/PSN ID/EA Account name? SuperDan3912
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? Sometime in 2017
What time did you see the bug? (HH:MM AM/PM) Not sure
In what game mode did the bug occur? Galactic Assault
What is your time zone? EST (IET) - GMT - 5:30
Steps: How can we find the bug ourselves? I can send pictures or videos of the bug for further examination.
What happens when the bug occurs? It takes up a card space that I’m unable to use.
What do you expect to see? I would like to fed up that slot for a card that I can actually use.
Please select your region North America
AMD or Nvidia Model Number I’m not sure

This bug happens in every game mode with the Enforcer as well as in the “Collection” menu.

Thank you for your help,

Patriots3912

10 Replies

  • One quick question. How do you delete saved data on a PS4 without losing the data?

  • Tinogiggedy's avatar
    Tinogiggedy
    7 years ago

    Ahh man not another one with this issue. @patriots3912 if you delete your local saved data you will lose all your arcade and campaign progress plus some settings. Multiplayer data is saved online. I would first recommend clearing star cards from arcade as this issue is almost always caused by arcade on PS4. If that fails then you will need to delete your saved data if you want the issue resolved.

  • Thanks @Tinogiggedy! I’m glad you mentioned it before I lost some data! I don’t mean to sound nitpicky though, but how exactly would I clear the arcade cards?
  • Tinogiggedy's avatar
    Tinogiggedy
    7 years ago

    @patriots3912 go into arcade mode and deselect/unequip the star cards as you normally would when selecting star cards. Normally to resolve the issue you will need to unequip the card causing the slot to bug out, that will then free up the slot again. In your case I would free up all of Mauls and the enforcers cards to be sure of clearing the bugged out card. 

  • It seems that I’m approaching the solution, but may be doing something wrong so I sent a couple photos of what’s going on in my game. It seems that I also found that when I upgraded the heavy card on my heavy menu in Collection tab it also upgraded in the Enforcer menu. I’ll send that photo as well. I don’t know if that helps any. I’d like to send you videos but the thing says that iPhone videos aren’t the right format. Thanks for sticking with me though.

  • patriots3912's avatar
    patriots3912
    7 years ago

    @Tinogiggedy Here are the rest of the photos

  • Tinogiggedy's avatar
    Tinogiggedy
    7 years ago

    @patriots3912 lol I have no idea what's going on there. The star card that is stuck in the slot needs unequipping. At first I thought it might be a Darth Maul card but now I'm not so sure from the photos. One way to be certain is to go to arcade and unequip every card from every class and hero/villain. You should do this for both light and dark sides. This way you should definitely unequip the card blocking the incorrect slot. 

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