Forum Discussion

Kinzis_V's avatar
Kinzis_V
4 years ago
Solved

Star Wars Battlefront 2. Access Violation 0xc0000005

3 days... 3 days of non-stop looking in forums trying to find the solution for this error. I guess I tried every possible solution. My hardware and software are  A-okay and I have no overclocks. I'm just gonna post it here in case I see someone showing a new way for fixing this.

This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(24e0.1040): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -vntdll!NtGetContextThread+0x14:
00007ffe`a3f7ec34 c3              ret
0:018> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************


KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Read

    Key  : Analysis.CPU.mSec
    Value: 16734

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 28529

    Key  : Analysis.Init.CPU.mSec
    Value: 452

    Key  : Analysis.Init.Elapsed.mSec
    Value: 9100

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 310

    Key  : Timeline.Process.Start.DeltaSec
    Value: 889

    Key  : WER.OS.Branch
    Value: 19h1_release

    Key  : WER.OS.Timestamp
    Value: 2019-03-18T12:02:00Z

    Key  : WER.OS.Version
    Value: 10.0.18362.1

    Key  : WER.Process.Version
    Value: 1.0.117.50617


FILE_IN_CAB:  CrashDump_2022.03.26_07.42.49.057.mdmp

COMMENT:  Frostbite MiniDump. Address: 00000001476FBD36 (In Windbg type: .ecxr)
[EOF]

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CONTEXT:  (.ecxr)rax=00000000029f0240 rbx=00000000000000f8 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000d8b38e70 rdi=00000000029f0000
rip=00000001476fbd36 rsp=000000003965ec10 rbp=00000000dba8f090
 r8=00000000029f0001  r9=0000000000000000 r10=0000000000000000
r11=00000000000000e3 r12=00000000dc4bb350 r13=0000000000000001
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
starwarsbattlefrontii!AmdPowerXpressRequestHighPerformance+0x3c50e42:
00000001`476fbd36 4883791800      cmp     qword ptr [rcx+18h],0 ds:00000000`00000018=????????????????
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)ExceptionAddress: 00000001476fbd36 (starwarsbattlefrontii!AmdPowerXpressRequestHighPerformance+0x0000000003c50e42)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000018
Attempt to read from address 0000000000000018

PROCESS_NAME:  starwarsbattlefrontii.exe

READ_ADDRESS:  0000000000000018 

ERROR_CODE: (NTSTATUS) 0xc0000005 -                      0x%p                               0x%p.                      %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000018

STACK_TEXT:  
00000000`3965ec10 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : starwarsbattlefrontii!AmdPowerXpressRequestHighPerformance+0x3c50e42


SYMBOL_NAME:  starwarsbattlefrontii+3c50e42

MODULE_NAME: starwarsbattlefrontii

IMAGE_NAME:  starwarsbattlefrontii.exe

STACK_COMMAND:  ~18s; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_CLASS_PTR_READ_c0000005_starwarsbattlefrontii.exe!Unknown

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  1.0.117.50617

FAILURE_ID_HASH:  {aecd0dad-8a44-4cd9-8bb3-bbb2430162ee}

Followup:     MachineOwner
---------

0:018> .exr -1
ExceptionAddress: 00000001476fbd36 (starwarsbattlefrontii!AmdPowerXpressRequestHighPerformance+0x0000000003c50e42)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000018
Attempt to read from address 0000000000000018
0:018> .ecxr
rax=00000000029f0240 rbx=00000000000000f8 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000d8b38e70 rdi=00000000029f0000
rip=00000001476fbd36 rsp=000000003965ec10 rbp=00000000dba8f090
 r8=00000000029f0001  r9=0000000000000000 r10=0000000000000000
r11=00000000000000e3 r12=00000000dc4bb350 r13=0000000000000001
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
starwarsbattlefrontii!AmdPowerXpressRequestHighPerformance+0x3c50e42:
00000001`476fbd36 4883791800      cmp     qword ptr [rcx+18h],0 ds:00000000`00000018=????????????????
  • Major-Band1t's avatar
    Major-Band1t
    4 years ago

    @Kinzis_V   Hello Kinzis V. 

    Note that I too have these occasionally.  It happens with the best of mother boards and memory when the game files are so big.  A simple internet connection miss, due to other connecting devices or streaming can cause your issues as well.

    One thing that works most all the time for me is to reboot and then start the game.  With a fresh boot the entire memory can be used to support the game and the vid memory can give its best.

    DarthFDG was offering opportunities for you to try that might help your playing experience. He has been playing this game for several years and has helped many players with similar issues to yours. Having the latest drivers might help but also an older driver for the graphics card might also work better.

    Keep trying and report back when have success or issues. It may help another player!.

3 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    4 years ago

    I would start with updating Windows 10. Your release is 4 versions behind. Windows 11 also works well for what it's worth.

    I suggest updating your graphics driver while you're at it.

  • Kinzis_V's avatar
    Kinzis_V
    4 years ago

    My Windows version is 4 versions behind because I made it. I've already tried updating and playing the game with it, same error. I have the latest driver available for my graphics card. Man, I literally mentioned that I tried every obvious solution.

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    4 years ago

    @Kinzis_V   Hello Kinzis V. 

    Note that I too have these occasionally.  It happens with the best of mother boards and memory when the game files are so big.  A simple internet connection miss, due to other connecting devices or streaming can cause your issues as well.

    One thing that works most all the time for me is to reboot and then start the game.  With a fresh boot the entire memory can be used to support the game and the vid memory can give its best.

    DarthFDG was offering opportunities for you to try that might help your playing experience. He has been playing this game for several years and has helped many players with similar issues to yours. Having the latest drivers might help but also an older driver for the graphics card might also work better.

    Keep trying and report back when have success or issues. It may help another player!.

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