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Wonderful thanks for the confirmation.
- 8 years agoI have just gotten my beta code. And I put it in last night. Technically I should be able to play the beta. But my PS4 has nothing on it. and I can't play it. I'm pretty sure it starts at 4 a.m., but nothing's loading or downloading. Could someone help me?
- 8 years ago
I'm having a nightmare here, a friend who pre-ordered the game about 5 months ago, maybe more, sent me his "Friend" code for Xbox One, tried redeeming it on the Xbox and it keeps saying check instructions, you might need to redeem it on a different web page, any ideas?
- Anonymous8 years agoHaving the same problem... tried my code from JBHIFI online preorder (code came in email) on the Xbox One Store on the Xbox itself.. and also 'Redeem Code' on Xbox.com both say "Check the instructions that came with your code. You might need to redeem it on a different web page."
- 8 years ago
I'm having the same issue. Says check instructions when trying to redeem it on the Xbox,
- 8 years ago
i got the samee issue i thought the code under it meant something but im not sure this is the code askkkwln2ukfm32f
- Anonymous8 years ago
I have exactly the same problem on Xbox One when try to redeem. "Check the instructions that came with your code. You might need to redeem it on a different web page."
Maybe it solves if I just wait a bit more.
- 8 years ago
That is likely the id ref which is essentially a proof of purchase
- Anonymous8 years agoSame issue here redeemed code now it’s telling me I don’t own the game what’s going on seems like EA have messed this up
- Anonymous8 years agoThey better extend the damn days if they having issues like this!
- 8 years ago
I'm having the same problem, did you find a way?
- Anonymous8 years agoNo luck yet ☹️
- Anonymous8 years agoImagine what will happen when the open beta starts itll be chaos
- 8 years ago
I'm still getting the same issue and EA help is now telling me I should be able to play the beta and not helping any more
- 8 years ago
For anyone still struggling, I managed to redeem the code on the Xbox.com website and it worked! Downloading now!
- Anonymous8 years agoJust randomly managed to redeem mine too! On the Xbox phone app
- Anonymous8 years agoFinally got it thanks for all the help fellow gamers 👍👍👍
- Anonymous8 years ago
WHAt?. I don't get this I pre-ordered the Elite Trooper Deluxe Edition off the Origin Pc app yet to receive a Beta code hoping it would come before today.
- EA_David8 years agoCommunity Admin
Thanks to everyone for the posts. The info provided was useful for getting the issues resolved.
Now that the Beta is open for everyone I'm going to lock it down.
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