Product: Star Wars Battlefront IIPlatform:PCWhat is your issue related to? GeneralSummarize your bug Star Wars Battlefront 2: Celebration Edition upgrade not added after I purchased it.. What is your gamertag/PSN ID/EA Account name? SkumposenHow often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/12/2019What time did you see the bug? (HH:MM AM/PM) 23:00In what game mode did the bug occur? CampaignWhat is your time zone? GMT (UTC)Steps: How can we find the bug ourselves? buy the upgrade and see for yourselfWhat happens when the bug occurs? I do not get the unlocks promised in the upgradeWhat do you expect to see? the content promisedPlease select your region EuropeAMD or Nvidia Model Number Geforce rtx 2028 superafter I bought Star Wars Battlefront 2: Celebration Edition it did not appear in my game afterwards..

@Skumposen I'm having the same problem. I spoke to an ea adviser who said I needed to uninstall the game and reinstall it. 4 hours later its finished updated and still no celebration pack installed!

I have the same problem but on Xbox one purchased it as an early birthday gift very disappointed and dissatisfied!!!!

@Skumposen Sorry, I can't help you, but I'm having the same problem, although I just bought it (game + celebration edition) today (Jan 5, 2020).

I have also the same problem.I already have the “Battlefront II Elite Trooper Deluxe Edition” and today I Just bought the “Celebration Edition upgrade”.The problem is that I cannot find the “Rise of Skywalker” game under “My Game Library”.Please have a look on this.

Having the same problem. Web site shows it's downloaded but it will not update to all the profiles associated to the account.

Star Wars Battlefront 2: Celebration Edition upgrade missing

14 Replies

AlphaBayliss_KK
6 years ago
@Skumposen I'm having the same problem. I spoke to an ea adviser who said I needed to uninstall the game and reinstall it. 4 hours later its finished updated and still no celebration pack installed!
joogun1230
6 years ago
I have the same problem but on Xbox one purchased it as an early birthday gift very disappointed and dissatisfied!!!!
brazen_nl
6 years ago
@Skumposen Sorry, I can't help you, but I'm having the same problem, although I just bought it (game + celebration edition) today (Jan 5, 2020).
thanos119
6 years ago
I have also the same problem.

I already have the “Battlefront II Elite Trooper Deluxe Edition” and today I Just bought the “Celebration Edition upgrade”.

The problem is that I cannot find the “Rise of Skywalker” game under “My Game Library”.

Please have a look on this.
Grimm155
6 years ago
Having the same problem. Web site shows it's downloaded but it will not update to all the profiles associated to the account.
EA_Atic
DICE Team
6 years ago
Hey everyone!

If you go into the game you should see that all skins for all troopers, reinforcement and heroes to be there and more.

Example trooper:

Everyone has the update for the rise of skywalker saga to confirm if you got infiltrator you should see sith trooper and you can click the arrows to find it:

Let me know if you don't have all skins.

/Atic
thanos119
6 years ago
@EA_Atic No, this is not my case,

At "infiltrator" category I do not have a sith trooper, but some kind of robot.

Also, inside the game there is still the banner to upgrade the game into the "celebration edition" and when I select it,
the web page of "Celebretion edition upgrade" opens which says that "You have this content"
MrFoxboro
6 years ago
Thank god I'm not the only one!
M45T3RCH13FI989
6 years ago
Same issue here on Xbox One. They charge money for this content, then it disappears when you have it installed and want to use it. If it isn't fixed, they need to start compensating us. Reinstalling and restarting the game doesn't work. I want my paid for content. Xbox Gamertag is AntonioVM25
V4silis
6 years ago
Is this still an issue for you? I started playing my brothers disc copy 5 days ago, just to turn around and purchase the upgraded version which still hasnt updated for me yet my brother has it, yet everything in my game says its the celebration copy....