Star Wars Battlefront 2: player models disappear, weapon does not Fire
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug Game does not fully load, players and weapons do not spawn for affected individual
What is your gamertag/PSN ID/EA Account name? Boldmadgun
How often does the bug occur? Rarely (0% - 9%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 03/20/2020
What time did you see the bug? (HH:MM AM/PM) 10:57 pm
In what game mode did the bug occur? Capital Supremacy
What is your time zone? SST - GMT + 11:00
Steps: How can we find the bug ourselves? No idea
What happens when the bug occurs? Cannot play the game
What do you expect to see?
Please select your region North America
AMD or Nvidia Model Number
Bug leaves game unplayable as you cannot see players, objects, nor does weapon fire you can not still see red enemy indicators and they can shoot you
Disappearing objects ingame and total lack of control of your character are usually associated with struggling hardware or unstable (or very poor) internet connection. First I'd suggest checking if the Lag message on the top right corner is less then 3 bars, if so that's probably the cause of your issue. This can be because you're playing on wi-fi and the Access Point is too far away for the connection to be reliable. It can also be because somehow your game decided to connect to a far away server. Check in Menu > Options > EA Account > Ping Site and see to which server you're connected, and most importantly, how high your ping is. Pings above 200 start making the game behave erratically. If the lag message instead keeps changing, then this is a sign of unstable connection, which can also be due to wi-fi, but your router may be behaving badly and a restart might do the trick.
If it's not related to the Lag message, then it can be a hardware issue. Your hardware may be getting too hot while playing, or starting to show signs of malfunction. If it's only in this game that weird things like this happen, then it's probably not malfunctioning, but it can still be overheating.
Check if your issue is any of these, and if nothing here solves it, please let us know so we can check if there's anything else you can do to solve it. I hope to have helped.
