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fighter-501's avatar
fighter-501
7 years ago
Solved

Star Wars Battlefront 2 PS4 (Pro) Connection Problems

Hi, Don't know if I must make this in Dutch or English, but I do English, just in case. This is to EA. EA Help on Twitter said I could make a topic here. It's about SW Battlefront 2 on PS4: multi...
  • fighter-501's avatar
    fighter-501
    7 years ago

    Hi @EA_Atic 

    I'm and I have hide the IP adresses. I think EA was right and then I am honest and apologize. If I don't do that, then it is not fair of me.

    I just think it's weird, because every other game. which has nothting to do with EA (on ps4 and pc) are working without problems except those which made or publish by EA. I hope you understand me because of that.

    I will include the results of the EU server and I tried again to contact Tele2 (ISP), but because it's in my father name they can't help me right now (privacy law or something)

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

@fighter-501  No problem! 

It would help to see. 🙂 

Honestly why not try 4g? (Maybe I'm missing something). 

If you are talking to your ISP, say that you have issues with routing servers that you're Tele2 is using and don't mention game or company and normally the conversation changes. I 100% get that you just want it work the worse is to come home from a long day and your stuff don't work.

/Atic  

fighter-501's avatar
fighter-501
7 years ago

Hi @EA_Atic 

I have another question. The UOtrace program does a test to servers in the US, but in SW BF 2 the ping site (EA Data Center) is in Germany and is 14 to 16ms.

So, 2 diffrent paths in the whole internet? UOtrace to the US and SW BF 2 to Germany with 14 to 16ms ping?

Can you explain me that?

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Far point and something I should have looked at, can you do a trace to: 159.153.72.252  ( EU server) @fighter-501 

    easo.ea.com is a server in the US so It will always be high ping for EU people, what we look at it's how the network is at the start in the EU. 

    /Atic

    • fighter-501's avatar
      fighter-501
      7 years ago

      hi @EA_Atic 

      Thanks and yes I will do that. That's more logical I think, from where I live.

      I will post the result when i'm done. I try to hide my IP with Paint.

      • EA_Atic's avatar
        EA_Atic
        Icon for DICE Team rankDICE Team
        7 years ago

        Sweet, thanks! 🙂 @fighter-501 

        /Atic 

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