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TheWeetek's avatar
TheWeetek
4 years ago

Star Wars Battlefront 2/1 not launch - nothing happens

Hello. I installed Star wars battlefront and Star wars battlefront 2 to my EA program and when I click on launch, nothing happens. I tried for example different game, like Titanfall 2 and that work...
TheWeetek's avatar
TheWeetek
4 years ago

xbox game pass ultimate on PC. installed through EA app for PC

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
4 years ago
@TheWeetek, alright, thanks for the info.

- Have you checked if there are any Windows updates (+ Additional Windows updates) available? If so, please install those, reboot the PC & check if you can launch the game.

- Please also check if there are any new GPU & CPU drivers available for your system.

- If all the drivers are up to date, please perform a clean boot of your PC & check if you're still experiencing the same issue: https://help.ea.com/help/faq/how-to-clean-boot-your-pc/.

- If you're using a 3rd party Antivirus or Firewall, please make sure to make an exclusion for the game & install location of the game & the save location of the settings in the My Documents folder.

Please let me know if you're still experiencing the issue after you've performed these steps.
  • TheWeetek's avatar
    TheWeetek
    4 years ago

    ok. So just to say - when I tried Titanfall 2 singleplayer, ok

    when I tried multiplayer.. I clicked on multiplayer, which gets me to multiplayer menu

    and after a few seconds it falls down to EA app

    1. windows updates are installed

    2. i tried stop firewall of windows defender which I use and it didnt change anything.

    3. reinstalling the app didnt help

    4. reinstalling the games didnt help

    5. using my integrated Radeon Vega 8 makes the same (https://www.amd.com/en/products/apu/amd-ryzen-3-3200g)

    6. using my 3050 GTX makes the same

    7. for both I have new drivers, the 3050 GTX i added a week ago.. for CPU there is no new update, what I have checked..

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      4 years ago
      Hey @TheWeetek,

      You're mentioning Titanfall 2 now, but I thought this main issue was about SWBF2?
      • TheWeetek's avatar
        TheWeetek
        4 years ago

        hello.

        well as I wrote..

        The Star Wars Battlefront 2 or Battlefront 1 even dont launch.

        Thats why I installed Titanfall 2 (just some different product, then Star Wars), try to launch - and that works - singleplayer. But when I clicked on multiplayer, I get to Multiplayer screen and then it falls on desktop..

        so I just say that.

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