Forum Discussion
Whereabouts in the forum, I couldn't find your post. Also, do you have an external Hard drive on your Xbox?
Either way the problem isn't hardware (I believe). I don't have a external hard drive either. I'm losing hope on this game because I don't know what can be done to be fix this.
- ggibb658 years agoHero (Retired)
RE the ext HD, I was going to suggest you move your game save file to it, disconnect it and then delete the file and the associated Cloud file that it syncs with. This would bring your game back to when you first started but with all updates installed. From what I've seen in your video, it appears that there is nothing wrong with the game installation nor the patch installations leading me to conclude that one of the save game files is corrupted not allowing a proper sync. You can't delete the cloud file without deleting the local file (thus losing all your data) but you can delete the local file by itself and then the game will automatically create another local file and resync so your data is not lost. The external hard drive idea was so that you could backup your local saved game file & keep your data.
Have you tried deleting the local file only and if so did the sync happen when you restarted the game?
Because you can play under another username seems to confirm that synchronising the save game files is the problem.
- 8 years agoEA told me a similar idea but they advise me to do it with the internal hard drive. By deleting my profile account and the 4gb of reserve space, my campaign progress is the only thing that would be lost after deleting them from my xbox internal hard drive. Luckily me, I haven't tried the campaign yet so I didn't mind doing it and the sync DID happen before accessing the main menu of the game.
Do you believe that it could a be sync issue after all and therefore, is it something DICE could fix?- ggibb658 years agoHero (Retired)@pedromyahi11
Deleting your save game file/4G reserve on your internal HD will not effect your progress if you have been online whilst playing the campaign mode as all is synced with the cloud which is available for each of your games through Xbox Live servers not EA servers. If you play the campaign offline( I cannot do this as my SWBII was purchased as digital download and if I don't login, it will keep asking me to load the disk) then yes EA are right. If syncing is the problem, you may be able to test this by deleting the files from local HD (not everywhere as this will delete them it from the Cloud and anywhere else you have played the game). It will automatically resync with the Cloud file on startup. If it doesn't then we can assume your Cloud file has been corrupted or is missing. If this is the case, all your progress will be lost. Creating a new account will have the same effect, you will be back to the beginning.
You said you haven't started the campaign so all your progression must be multiplayer/arcade - how far have you gotten?
You could also review this link -
https://forums.xbox.com/en-US/thread/8749c378-de17-49e1-a532-ae55578564ce
and scroll to Maestro3 post. He gives a pretty good rundown on fixing Profile account
- ggibb658 years agoHero (Retired)@pedromyahi11
Haven't seen you post for a while. Has your problem been solved?- 8 years agoI apologize for not responding. I was doing college work and I needed to forget about this issue for temporary time since it pisses me off and I didn't want that for my study sessions lol
I tried your method and the forum I looked at made me think it was gonna work but it also didn't. I did take the issue to Microsoft's higher department and they're going to contact me soon. The EA expert team hasn't contacted me for like 2 weeks already. I don't have hope on EA to fix my problem but I'm hoping that Microsoft will.
Xbox support treated me well. I was surprised how they weren't arguing with me and just basically said "we'll get to the core of the issue and we will find out what's causing this and how we can fix it". With EA, it was more of blaming me which really ticked me off.
About STAR WARS™ Battlefront™ II
Recent Discussions
Cant look around s
Solved2 hours ago- 2 days ago
- 2 days ago
- 2 days ago