Hi again @pedromyahi11
I know you have covered possible account problems in an effort to fix this but did you remove your account from your Xbox only? Apparently this can solve game crashes as well. The method is removing your account (which only effects your Xbox and not the online data/account) and adding a new account using exactly the same name, email address & password that you just removed.
If you have already tried this, just ignore this post.
@pedromyahi11- Hope you don't mind but I posted a link to your video on the Star Wars Forum general discussion asking if anyone else had any ideas. Had a couple of replies including one from @EA_David. Nothing positive yet. Go to this link https://battlefront-forums.ea.com/discussion/comment/1043510#Comment_1043510 to see all.
@pedromyahi11 - Great to hear EA_David didn't just shelve this problem and is actually helping you in making some progress. Yours was a problem that I would never have associated uncollected milestones. We both learnt something!! Did he say how to fix it when you can't get into the game or are they going to correct it at their end?
No need to thank me, I often use these forums to get help myself or to assist others where I can. Yours was such a unique problem I just had to stay with it until a solution was found (like a dog with a bone).
Please post an update when the fix is completed.
P.S. couldn't view your video because of Google permissions.
Yes, still no rank 50 achievement. 😕
@EA_David- Just a heads up. Have you seen the post by @umarlll in Technical Issues Thread. IT is the same problem that you are handling with @pedromyahi11. Sounds like there are a few more out there.
@pedromyahi11- Just had another thought about your problem. Have you tried a re-install?
I suggest the following>
1. Remove just the game files and the 4gb reserve space from your Xbox leaving the game save file intact.
2. Re-install the game but do not update or apply any patches.
3. Log into game (if the problem still exists then we are back to square one and you might as well apply all patches).
4. If you logged in OK then check to your milestones. If they are there, collect them all if you can.
5. If all the prior is going ok, then quit the game and restart just to make sure. If all is still working, then quit again and install each patch/update one at a time. Log into game after each patch just to make sure your problem hasn't returned and you have retained your progression.
I know this is a long winded process and there are a lot of IF's but my thought was to get your back to the state when you could play it i.e. uninstalling all patches. The only reservation I have with this is if you purchased a digital version then that copy may have been auto updated on the Microsoft store (or not). The disc version obviously will be clean of all patches. I know of one other person who has the same problem and has tried a reinstall which didn't work for him but I am not sure if he allowed the game updates to install again as he wasn't aware of the milestone issue at the time. Anyway, let me know the result.
@pedromyahi11- i just read your post on the other thread. It sounds like all is in hand with DICE and a fix is coming soon. Glad that you weren't ignored and hope all goes well with you.
