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Okugatsu's avatar
Okugatsu
4 years ago
Solved

Star Wars BF2 - unable to play on EGS

Hi, i need help about the downloading of SW Battlefront II on the epic game store. Okay, i'm on epic and i click on the install button of the game in my library, and then, EGS redirect me on Origin...
  • Okugatsu's avatar
    Okugatsu
    4 years ago
    @EA_Illium i contacted Epic directly because EA helps said me to do it, and they just solved the problem, it seems it was a account link problem and i was not alone to have this issue.
Darcydian's avatar
Darcydian
4 years ago

As a possibly connected problem. I am having the same issue around Battlefield 2042.

Had the game on EA Free trial via Steam. Trial Ended.

Bought game recently on Epic Games. Unidentified Game when trying to install.

Origin game list still shows Steam icon. Both Steam and Epic accounts are connected.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@Darcydian For your issue, if you filter your Origin library (option in top right of your library) can you select on EGS games and see if it pops up? If not the trail may be causing an entitlement issue that we would want to speak with our support at help.ea.com about.

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