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You are right Sati_Sati, I have narrowed it down by taking a copy of the files in the settings folder and after the "bug" appears, copy the copied files back over the ones there in the settings folder. When I copy the ProfileOptions file back in, it fixes the problem until such time as I select a ping server other than Australia, and it then re-corrupts the file. Annoying that.
However, I have though seemed to find an in-game work around which so far has worked.
If I play a game on a different server other than Australia, when I finish that game, I go back to the EA Account screen, go to Options, l and change the Ping server to Australia. After doing thgat I DO NOT click on the "back" button, but go to an online game mode and try to find a lobby for a game on the Australian server - even an empty one. I go into the lobby or game for around a minute or so, then I quit. When I go back to options, I've found Australia still selected as the default Ping Server. If I exit the game altogether to Windows, and then go back in (so far) the default ping server has come up as showing Australia.
So yeah EA should fix this, but it looks like I may have come up with a work around for now. I'll update this thread when I have any more evidence.
OK, so I have trolled enough strings now. Visited enough off-site chats and forums. This is an epidemic. I'm in northeast USA and I haven't been able to play a game in two weeks because of this issue and there are gamers all across the globe who haven't played for even longer. This is a SWBF2 specific issue and not an EA server issue as far as I can tell. EA broke something with the July patch and they need to figure it out before they become the case study for class-action against a gaming provider. Or they lose their license. Which one do they want to face? As I posted on the other string, this is not a connection issue on my end and it is not an overall EA server issue on their end. Star Wars Battlefront 1 works fine, and I have been enjoying some old school Supremacy for a bit now. Thanks for the never ending bonus score, guys... But fix SWBF2 for the love of god and for the sake of your gaming community. This is unacceptable. I paid cash money for a game that is supposed to WORK. And it DOESN'T. Figure it out.
Back to SWBF1 now so I can take out some frustration.
- 7 years ago
@EA_Ataashi I have still not found/had resolution to this. I do thank you for combining the threads and hope something can be done. I tried the workaround that @New_Roosterman suggested (adjusted for PS4), and still no luck. Again, this seems to be SWBF2 specific, as SWBF1 is connecting fast and playing very well. I am understandably frustrated. Any guidance from you or your team will be forthcoming soon I hope.
- EA_Ataashi7 years ago
EA Staff (Retired)
Hey @Iponderosa
I'm not sure which workaround have you tried out on PS4 already, but we had some luck with this one:
- Navigate to Settings > Storage > Game Data
- Delete SWBF2 Profile file (~35MB)
Was it the one that didn't work out for you? 🤔
/Ataashi
- 7 years ago
@EA_Ataashi I have not tried that one yet. Will do so. Is there concern that I will lose any data with this action? (Unlocks/levels/credits/old crafting parts?)
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