Forum Discussion

6 years ago

Solved

Starwars Battlefront 2 Question

So my first Xbox one broke and I lost all my Battlefront stuff and that was my dad's profile and he forgot the password. So we got a new Xbox and I started to replay battlefront. I do have the deluxe...

ggibb65
6 years ago
@MarcusM133- There are 3 areas where your game data is kept. 1 on your Xbox (save game file) 1 on Xbox Live (cloud save and an exact copy of your local file - these are what sync when you start the game). The 3rd is a data file held on EA servers and has all scoring details, credits, milestones, levels etc). So even if you lost your local files (broken Xbox!!) then once you started playing again, everything (Xbox Live & EA data file) should have synced and you would have lost nothing. The problem is you were playing under your father's account and he lost his password.
You can recover his account and possibly get back your lost data. Here's a link to how https://support.microsoft.com/en-au/help/4026971/microsoft-account-how-to-reset-your-password

ggibb65

Hero (Retired)

6 years ago

@MarcusM133- There are 3 areas where your game data is kept. 1 on your Xbox (save game file) 1 on Xbox Live (cloud save and an exact copy of your local file - these are what sync when you start the game). The 3rd is a data file held on EA servers and has all scoring details, credits, milestones, levels etc). So even if you lost your local files (broken Xbox!!) then once you started playing again, everything (Xbox Live & EA data file) should have synced and you would have lost nothing. The problem is you were playing under your father's account and he lost his password.

You can recover his account and possibly get back your lost data. Here's a link to how https://support.microsoft.com/en-au/help/4026971/microsoft-account-how-to-reset-your-password