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Tristuu's avatar
Tristuu
5 years ago
Solved

Strange mouse behaviour

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug After one update this thing started happening. It never happened before. https://youtu.be/z6b9cM0JGgY Help, because now I can't play You can see that i'm trying to move mouse but it keep returning to the middle
What is your gamertag/PSN ID/EA Account name? Tristuu
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? first time like 10.09.2020
What time did you see the bug? (HH:MM AM/PM) 15:00
In what game mode did the bug occur? Extraction
What is your time zone? EET (ART) - GMT + 2:00
Steps: How can we find the bug ourselves? I don't know. I found it in menu
What happens when the bug occurs? https://youtu.be/z6b9cM0JGgY You can see that i'm trying to move mouse but it keep returning to the middle
What do you expect to see? Normally working menu
Please select your region Europe
AMD or Nvidia Model Number

‌

After one update this thing started happening. It never happened before.
https://youtu.be/z6b9cM0JGgY
Help, because now I can't play

You can see that i'm trying to move mouse but it keep returning to the middle

  • RogueZeroRendar's avatar
    RogueZeroRendar
    5 years ago

    @Tristuu 
    Are you using Discord? Discord's Gaming Overlay is notorious for messing up with Mouse interaction in the game. If you do use it, try disabling the overlay in its settings, or close Discord altogether and try again.

    If that isn't the case, another peripheral might be messing up with your game. Unplug all peripherals except your Mouse and Keyboard and see if that does the trick. Trying with another mouse, or plugging it in another spot on your PC are also recommended troubleshooting steps. When the game becomes confused due to its input methods overlapping each other, or when the input method is showing connection issues, it can behave by constantly resetting the pointer's position.

    If none of this worked then I suggest repairing the game on Origin, and if that doesn't do the trick either, then reinstalling the game. But these options can be very time consuming, so it's better to try the ones above first.

    I hope this helps! Let us know if/when you manage to fix the issue. Good luck!

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  • RogueZeroRendar's avatar
    RogueZeroRendar
    5 years ago

    @Tristuu 
    Are you using Discord? Discord's Gaming Overlay is notorious for messing up with Mouse interaction in the game. If you do use it, try disabling the overlay in its settings, or close Discord altogether and try again.

    If that isn't the case, another peripheral might be messing up with your game. Unplug all peripherals except your Mouse and Keyboard and see if that does the trick. Trying with another mouse, or plugging it in another spot on your PC are also recommended troubleshooting steps. When the game becomes confused due to its input methods overlapping each other, or when the input method is showing connection issues, it can behave by constantly resetting the pointer's position.

    If none of this worked then I suggest repairing the game on Origin, and if that doesn't do the trick either, then reinstalling the game. But these options can be very time consuming, so it's better to try the ones above first.

    I hope this helps! Let us know if/when you manage to fix the issue. Good luck!

  • PraetorOfOlea's avatar
    PraetorOfOlea
    5 years ago

    Just installed this game through Origin yesterday.

    First time trying to play today, the mouse was visible the entire time I was in game. The mouse was not bound to the window either. I tried all the different settings like borderless and fullscreen. No change. I could not turn my character around because the mouse went off the screen.
    I exited the game and relaunched.
    This time there was no mouse cursor in the menus. I alt tabbed and the game crashed.
    What a great update. (Used to play about 2 years ago.)

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