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llljcsdd's avatar
llljcsdd
5 years ago
Solved

Stuck On 65% Download on PS4

I have already called up the Ea support team and they have said to try and create a port by asking my network provider to do so. But they said we can't do that. And now I can't contact Ea at all becu...
  • EA_Atic's avatar
    EA_Atic
    5 years ago

    Hey @llljcsdd  Could you try to power cycle the console and see if that helps. 

     

    Power cycle the PlayStation console

    1. Completely turn off the PlayStation by holding the power button.
    2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
    3. Reconnect and attempt to launch Safe Mode.

    /Atic 

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago

Hey @llljcsdd  Could you try to power cycle the console and see if that helps. 

 

Power cycle the PlayStation console

  1. Completely turn off the PlayStation by holding the power button.
  2. Wait for the power light to stop flashing, then remove the power cable and leave the system for 20 minutes.
  3. Reconnect and attempt to launch Safe Mode.

/Atic 

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