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STNbusy's avatar
2 years ago
Solved

SWBF2 - Xbox Progression lost

I loaded into my star wars battlefront 2 game with all of my progress lost. I find this heartbreaking knowing that I was max level and grinded that game. Same problem with battlefield 4, all progression lost.

  • Hi @STNbusy 

    When you have a moment, can we try a few steps and check if your notice your progress return?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Try playing a match and returning to the main menu after it is over. 
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

    If this continues, to check have the EA or Xbox accounts been unlinked in the past?

3 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @STNbusy 

    When you have a moment, can we try a few steps and check if your notice your progress return?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Try playing a match and returning to the main menu after it is over. 
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

    If this continues, to check have the EA or Xbox accounts been unlinked in the past?

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