Teen account unable to log in - Battlefront

Question

We have 1 PS4.I have an a Plus membership.My two teens have their own PS4 usernames under my adult accountI have created Origin accounts as teen accounts under mine.&nbsp;I downloaded Battlefront through PS4 store and on my parent account I can access onlineMy teens (13+) aren't able to access any online features (I'm in USA)They get an error message directing to an EA websiteParental controls allow online gamingThey can play on their own PS4 usernames locally but without any online featuresI do not want to purchase the game for each child individually if possibleThose are the facts. Please let me know any ideas to help them log in and use online features of Battlefront.thanks!

ea_atic · Answer

Hey, @collinsandifer&nbsp;for Account issues it's not something we can help with on AHQ and something you need to reach out to our game advisors on EA support.How to get in contact with EA support: https://help.ea.com/en/contact-us/https://twitter.com/EAHelp/Atic

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Teen account unable to log in - Battlefront

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