Forum Discussion
Same problem here. GA and HvV are not working or rather the servers are being crashed by cheaters
when you contact EA support they tell you its your end and nobody else is complaining about it so basically you can go sh*g off. Really great way to treat clients. Maybe EA is going to try to charge us for a clean server version? DLC antihack?
- DarthFDG1 year agoHero+
@SaraKene wrote:
when you contact EA support they tell you its your end and nobody else is complaining about it
You contacted them within the past several days regarding this issue, and that's what they told you?
- 1 year ago
Can you spend some time and write to them by e-mail and online chat about the problem with the game? Maybe it will help at least somehow in eliminating the hack.
- 1 year ago@DarthFDG same for battlefront 2015, we have been begging EA for a year now to fix the bugs that allow hackers to crash servers and they have just ignored us, BOTH CRASH MOD FOR BOTH GAMES SHOULD BE FIXED
- 1 year ago
It’s still a great game, fix it please
- 1 year ago
@Gus045 yep yesterday i logged a ticket - here is some of the fun parts
( 5m 31s ) Abhay: Did you try any troubleshooting steps?( 6m 0s ) xxxx: the onyl troubleshooting steps would be to download the same hack as the rest of the script kiddies and start booting everyone( 6m 12s ) xxx: why would I need to do trouble shooting steps when its happening across the board?( 7m 11s ) xxxx: its happening server side so no troubleshooting needed on my side, unless you need all 40 ppl to troubleshoot every single match! And its been that way for weeks! It always starts after 11PM Paris time( 8m 20s ) Abhay: Alright! I will share some troubleshooting with your and please try follow those troubleshooting steps and in the mean time I will check this issue with our game team .( 8m 34s ) Abhay: Thanks for reaching out about your connectivity issues.We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:Basic: XXXAdvanced: xxxxxOur number one tip is to hardwire your console to your router. Hardwiring is the best way to have the most stable connection.Please follow the link(s) below to perform platform specific troubleshooting:[xxx]For more troubleshooting or other things to try, please reach out to your internet service provider (ISP).A few things we can’t help with:We aren’t able to reset your win/loss record, or remove any losses.We can’t grant any rewards for any matches lost due to connection issues.We aren’t able to remove any penalties for disconnecting, or reset your DNF modifier.( 10m 33s ) xxx: I dont care about that! I want a playable game! I play mass effect 32 and no problems! I play skyrim no problems; I play witcher no problems, counterstrike no problems, but your game sorry its filled with hackers and exploits! Its 2 seconds to look at redit and its q<uite known that your servers are a cesspool. In the last 2 weeks its every single match. Tonight out of 5 matches everyone was thrown out repeatedly with error 209 whch puts everyone back at the starting screen( 18m 47s ) Abhay: WE do not have any other case whereplayer face the same issue.( 18m 58s ) xxxx: no? read reddit- 1 year ago
I was writing with EA support too, they started to give me advices about my connection, but in the end, I think the guy on the other side realized that it isn´t the issue. I asked him to send my message to his manager, I dont know if he done that, but obviously EA chat guy cannot solve the hacker guy problem. Let´s hope they give us some statement about this situation.