Forum Discussion

Anonymous

8 years ago

Approved

Unable to claim milestone rewards

I have completed the requirements for a few milestones, but I can't claim the rewards. It has been stuck like this for the past few days now. I was able to just complete and collect the rewards for "...

EA_Atic

DICE Team

8 years ago

Hey @jgkeking @cptspurs_2 @GeistwoIf @GeistwoIf this is a known issue and something we are working on. Hopefully this should be fixed in the next couple of days!
https://twitter.com/CriterionGames/status/958999184547504128

/Atic

cyn1cal

8 years ago

Hey @EA_Atic it doesnt seem to get fixed as EA who dont know whats going on is refering to criterion games is fixing the problem and criterion games is refering to the info what they get from you guys @EA_DICE and saying it was fixed last thursday (wich it still isnt)

So whats up with this?

https://twitter.com/CriterionGames/status/960481300196024320

EA_Atic
DICE Team
8 years ago
Hey @Zalfen we are aware that the rewards are stuck and something we are working on. I wish I had a time frame when that will be fixed, but I don't have one for the moment but we are working on fixing stuck rewards and milestones. 🙂

/Atic
- ggibb65
  Hero (Retired)
  5 years ago
  @EA_Atic I know it has been some time since this issue was posted. Was it ever fixed as it appears to have appeared again. I have an achieved a Yoda milestone quite a while back but it has never recorded or awarded that achievement (see screenshot). How can it be fixed?
  - EA_Atic
    DICE Team
    5 years ago
    Hey there, @ggibb65 Form what I have been told Is keep doing the milestones but you can also reach out to EA support and they can sort out the reward but they can't complete the milestone for you.
    
    Some fixes has gone in the previous patches dealing with milestones but it was to stop it for happen but also to retroactively fix it.
    
    /Atic
- Blaze213467
  1 year ago
  It still isn’t fixed 6 years later