Unable to claim reward although I've completed the milestone

There is no way this is 100% legal. I think the Consumer Rights Act in the U.K. alone states a faulty product means you can get a refund, although I don’t know if there is a time limit on properties like this.

But that’s why EA aren’t speaking - they know having such a broken flaw like this and it not being fixed has to breach the law in specific countries. If you sold thousands of products to people and they weren’t working and you didn’t even tell them anything that would be violating some consumer purchasing contract. EA are crooks.

Reading the User Agreement (Warranties; Limitation of Liability) on EA’s website this clearly breaches EU laws. This is why EA aren’t responding. The game is totally unplayable because the progression system has killed itself.

I didn’t say I wanted to sue them. LOL I pointed out that’s why they haven’t responded here officially but have moderated other threads. Becuase they have broken their own contract agreements with the users.