Unable to play EA games online on PS4
Hi, for the last few days I have been unable to play EA games online on PS4, The 2 EA games I have are Battlefront 2 and Battlefield 1 both will not connect online. Battlefront 2 gives me "Error 77...
Forum Discussion
Hi I have done those two steps including:
Renewing licenses on PS4
Trying both Wifi and LAN
I recently changed my email sign in on PSN could that be it? If so I cant find a way to update that on ps4 or even on this site.
EA_Blueberry
Community Admin
Community AdminEA and PlayStation accounts are separate so I doubt that could be the issue. You could always try logging into our Help site at Help.EA.com by clicking on the PlayStation sign in option. By doing that you'll need to sign into the EA account using your PlayStation account credentials. That will notify our system of a successful login.
Try setting the DNS manually on your console to the Google one (8.8.8.8 and 8.8.4.4) It's been working for people having constantly having disconnections or server connectivity errors.
@EA_BlueberryHi I tried setting the DNS to what you gave me and same problem as before.
I also logged in on EA site with my PSN login so that did work correctly.- EA_Blueberry
Have you tried running through these steps yet?
Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
In your router's admin panel (login info is usually on the router itself), check to see if there is an option to enable IPv6 to see if you can connect on that protocol.
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