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mac167_p's avatar
mac167_p
7 years ago
Solved

Video Internal Scheduler Error BSOD

I am running this game on my gaming laptop Dell Inspiron 7567 (i7-7700HQ, GTX1050TI), while connecting to an external monitor with HDMI.

Whenever I tried to boot up SWBF2, the laptop will go into BSOD, and I have to reboot it again. I would say BSOD happens about 7 out of 10 times when I boot up SWBF2.

Things I have tried to troubleshoot this issue:

1. Reinstall SWBF2, Verify the game file

2. Make sure my GPU drivers are fully updated, and downgrade to an older version

3. Fresh install Windows 10

4. Use a different monitor with different HDMI cable. 

5. Ran stresstest for the GPU, no error.

6. Ran memtest, chkdsk, and sfc scannow

It seems that this BSOD only happens when I tried to play Battlefront 2 WHILE connecting to the external monitor. It didnt happen once when I boot up the game natively without connecting to the external monitor. I should also clarified that this BSOD only happens in this game so far. I have played several other games (Overwatch, Black Ops 4, CSGO), none of them have this issue.

This is one of the dump file I saved using BlueScreen Viewer. Please take a look.

Dump File : 061519-11500-01.dmp
Crash Time : 15-Jun-19 12:23:33 AM Bug Check String :
Bug Check Code : 0x00000119
Parameter 1 : 0000000000000e00
Parameter 2 : ffffe10f8149c000
Parameter 3 : ffffe10f806dba60
Parameter 4 : ffffe10f806dbd60
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+77dea4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1bc8a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\061519-11500-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 18362
Dump File Size : 2,231,940
Dump File Time : 15-Jun-19 12:24:30 AM ==================================================
 
 
I have consulted with Dell cares on reddit, they ran me through several test but still cannot figure out the issue. As my laptop has already ran out of warranty, I cannot just simply replace it.
 
Any help would be appreciated. Thanks.
 
  • mac167_p's avatar
    mac167_p
    5 years ago

    Hi everyone, it's been a while since I last posted this. It appears I might have a solution for this.

    Download an old Nvidia graphics driver, the link I provided is August 2018 driver, which is when I started getting this issue

    https://www.nvidia.com/en-us/drivers/results/137270/

    My laptop is Dell 7567, i7, GTX1050ti. I have been using this driver for 3 days now, no BSOD so far, no matter how much I alt tab the game. I did not notice any significant or noticeable performance issue so far.

    Please give this a try.

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  • cman43's avatar
    cman43
    5 years ago

    Go to your display settings and extend the display to both monitors. The game should display on the monitor while your laptop screen should just show your empty desktop. This is the only thing that worked for me.

  • cman43's avatar
    cman43
    5 years ago

    I'm using Nvidia's latest driver. Extending the displays so both my monitor and laptop screen were turned on fixed this issue for me. 

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