Forum Discussion
EA_Atic
DICE Team
8 years agoHey, @3APOANHY You normally get this error when Origin data gets blocked. Try tuning of the anti virus you are using.
/Atic
/Atic
- Anonymous8 years agoI tried those but it didn't work, I have no idea why data would be blocked.
- Anonymous8 years ago
It says it can't be activated on my account, what would happen if i were to refund this game and put it on another account?
- Anonymous8 years ago
didnt work
- EA_Atic8 years ago
DICE Team
Hey @3APOANHY so that error message has nothing to do with the account and a software on your system stopping Origin to commnicate.
Try porting the origin ports on your firewall and router, this is to see if its network program stopping the commuinuication.
Here are the ports: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
Also worth to do is a clean boot your PC, this is to see if there is a program stopping.
Here is a link on how you do it: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
I hope this information helps.🙂
/Atic