Forum Discussion

DeadlinessXTV's avatar
DeadlinessXTV
New Novice
6 years ago

When i play with palpatine or palpatine hit me my pc Shutting down!

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug Hi, I want to report to you a problem that I have and a lot of very poor performance I have in the game.It started after the last patch.When I started playing HVV my computer shutting down. I wrote to your colleagues and tried to help me, but to no effect So I decided to try to solve the problem on my own, and tried why it turned off. I came to the conclusion that I'm 100% sure. Hero Palpatine when he hits me or when I play him causes my computer to restart or shut down. please contact me with someone who can solve my problem
What is your gamertag/PSN ID/EA Account name? DeadlinessXTV
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/24/2019
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Heroes vs. Villains
What is your time zone? EET (ART) - GMT + 2:00
Steps: How can we find the bug ourselves? When i see Palpatine hitting me i play with him!
What happens when the bug occurs? My pc shutting down , When i see Palpatine hitting me i play with him!
What do you expect to see?
Please select your region Europe
AMD or Nvidia Model Number

Hi, I want to report to you a problem that I have and a lot of very poor performance I have in the game.It started after the last patch.When I started playing HVV my computer shutting down.
I wrote to your colleagues and tried to help me, but to no effect
So I decided to try to solve the problem on my own, and tried why it turned off.
I came to the conclusion that I'm 100% sure. Hero Palpatine when he hits me or when I play him causes my computer to restart or shut down.

please contact me with someone who can solve my problem

5 Replies

  • Wow! That seems to be a very serious BUG, but I'm unaware of any similar reports.

    Does your computer meet the minimum requirements for this game? I know no EA_Staff has come here to your aid yet, but if you can provide your DxDiag to them, they may spot something that doesn't meet the requirements or that is not updated (like graphics drivers).

    Aside from that I don't think I can be of much help, I'm sorry

  • RogueZeroRendar's avatar
    RogueZeroRendar
    Seasoned Ace
    6 years ago

    @EA_Atic 

    Could you take a look at this? He also provided his DxDiag, but aside of specs, I have no idea how to check for other issues on it.

  • Hey @DeadlinessXTV  Sorry for late response! 

    A few quick questions, is anything overheating while playing and what kind of power supply do you have and last question have you overclocked anything? 

    /Atic 

  • DeadlinessXTV's avatar
    DeadlinessXTV
    New Novice
    6 years ago

    @EA_Atic I dont overlock nothing. My power suply its 750W Gold. The problem start after ewoke hunt update. At 22 october i think.My cpu higher temp its  only at 79C and my GPU Higher its 75. 

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