Forum Discussion
Anonymous
8 years agoThis is a cop out. How come my child can play Titanfall 2 multiplayer (Pegi 16) but cannot play Star Wars BF2 multiplayer? Clearly there is something wrong. Titanfall 2 is respecting the parental control settings and is not trying to take on the role of parenting our children for us. That is the difference.
Please fix this, or give me a refund. €70 for a game that is ALL about multiplayer only to find out we are intentionally blocked from multiplayer. It's totally unacceptable. It's more than that, its illegal in the EU. You've sold me a product and service that is not as advertised.
Please fix this, or give me a refund. €70 for a game that is ALL about multiplayer only to find out we are intentionally blocked from multiplayer. It's totally unacceptable. It's more than that, its illegal in the EU. You've sold me a product and service that is not as advertised.
8 years ago
Pretty sure their reasoning is based on the law but I'm not an expert at it.
If you bought the game on Origin you can refund with EA.
https://help.ea.com/en-us/help/origin/origin/what-s-the-great-games-guarantee/
If you bought it via the PS store or MS store you can refund via there.
Otherwise you'll have to return it to the retailer for a refund.
- Anonymous8 years agoOh please. They are not respecting the law. They have a bug and either don't want to fix it or don't know how to fix it.
Other EA games work just fine. - 8 years agoWhich games do work (outside Titanfall)? Quite weird to hear those work but this one doesn't.
- Anonymous8 years agoMy son plays Plants Vs. Zombies: Garden Warfare 2 with no problem. He can not connect with his account (which has no age restrictions) for Battlefront II. In fact, my Origin/EA account, which I'm using now, is mine, and shows my correct age (49). Additionally, the controlling Microsoft account (also, mine) has my child set with no restrictions other than I have to approve purchases.
In other words, with our current configuration, EVERYTHING works as it should EXCEPT Star Wars: BattleFront II multiplayer, which gives us this 524 error.
This whole process is ridiculously complex and confusing, and yes, VERY disappointing for a child who got this game for Christmas.
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