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Anonymous's avatar
Anonymous
Not applicable
8 years ago

Xbox - Attempt to connect to online error code 524.

Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? General Summarize your bug Attempt to connect to online error code 524. What is your gamertag/PSN ID/E...
TXbluzmn's avatar
TXbluzmn
Not applicable
8 years ago

I just read this in account linking FAQ on EA site:

"If it’s a sub-account that shares Xbox Live Gold or PlayStation Plus, you won’t be able to connect it to your EA Account to play online."

but my son's Xbox account is a sub account of mine and he plays online in Plants VS Zombies just fine. Also, his Origin account does not show any linked accounts and mine does. Is this what's stopping him from playing online?

What say you, EA?

Anonymous's avatar
Anonymous
Not applicable
8 years ago
I just signed mine up to a 14 day trial I had spare. Still get error 524 and unable to connect to multiplayer.

What a mess this is. This encourages parents to setup adult accounts for their children and lie about their age. It is completely and utterly pointless.
  • TXbluzmn's avatar
    TXbluzmn
    Not applicable
    8 years ago
    Ox,

    did you sign in to your child's account on Origin to see what his age was set to?
  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    He didn't have an account despite being able to play EA games. I tried registering one using same email as his xbox email to see if that does anything. It's showing no connected devices where mine shows xbox as a connected device. Looks to be completely separate account with no link to his xbox account.

    I wonder can I specify what EA account xbox uses?
  • TXbluzmn's avatar
    TXbluzmn
    Not applicable
    8 years ago

    Apparently you can't if you sign up for the Origin account with the same email as his Xbox Live account. it will automatically use the xbox live account with that email. I don't see any "connected devices" with mine, but my origin account sees my Xbox live account as a "connected account" where my child's account doesn't see any connected accounts at all. the article I referred to earlier was this: https://help.ea.com/en-us/help/account/linking-your-origin-account-with-your-psn-id-and-gamertag/ 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago
    Sorry I meant connected accounts.

    He has an EA account somewhere. Loading up Titanfall 2 multiplayer says "searching for EA account" and then connects no problem. So it is finding an EA account and that account has permission to play a Pegi 16 game.

    I think we are banging our heads against a brick wall. There is clearly a bug here that needs a code fix.

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