Forum Discussion
This issue is really bothersome to me. Their documentation is awful and incomplete, incorrect, and misleading.
https://help.ea.com/en-us/help/account/give-your-child-access-to-games-on-their-child-account
In this article it has a section labeled:
"What EA games can I let my child play online?"
The games I found to be most interesting is the ability for CHILD accounts to have online access to Battlefield games. These games are rated as MATURE where BF2 is rated as Teen. Why would you grant access to a Mature game but not a Teen game?
In addition, they continue to try and hide behind COPAA. However, this doesn't explain why Child Accounts are allowed to play other games online. The same child account that can't play BF2 because of COPAA can play NHL 17 online. What's the difference?
I wasn't going to buy this game because of the micro-transaction issue. They rolled that back and got my interest. Now, my kids are not able to play online with their friends. I am jumping on the EA ban bandwagon. It's a shame because they continue to get such great IP but they continue to kill the experience with their lack of care for their customer.
Apparently there is a lot of work for companies to comply with COPA, so they would actually prefer you lied about your child's age and gave them an adult account. It's got nothing to do with protecting children, it's about them reducing the overhead of complying with legislation. It's disgusting behaviour.
- 8 years agoCouldn't agree with you more here. I love Xbox because I can restrict my child's privacy settings in such a granular way where I don't really have to worry about them being exposed, too much, to the negative things online. EA is so far behind the times as it relates to the customer experience. Would love to see a complete change of attitude within the company.
- Anonymous8 years ago
we should file a class action lawsuit against these jackwagons. Nothing on their labels or packaging mentions this limitation. People buy a product expecting to be able to use the product.
EA. YOU SUCK AND WE HATE YOU. - Anonymous8 years ago
Same with Me I emailed them and hope I get a replie
- Anonymous8 years ago
I am having the same issue, this is not good enough