EA StaffHello everyone,
first and foremost: Merry Christmas!
To shed some light on this: The three of you who provided Xbox Gamertags all have them linked to an underage EA account, so there seems to be a pattern. It can occur that some online content is not available to underage EA accounts.
You can find more information about online access for underage accounts in this help EA article.
Also feel free to post your Xbox Gamertag (or PSN-IDs, if applicable) so we can check if it's related to the EA account being underage. Which sounds reasonable, taking into account you tried altering the settings on the Xbox account.
Could you check with the gamertag Marlon Daniel?
