Forum Discussion
Thanks again @BanjoApocalypse!
We haven't received any similar reports so far, so we should check a few troubleshooting steps, before I will send this case to our specialists, alright?
Could you try out:
- Power cycling your console;
- Removing and then re-adding your gamertag;
- Reseting your console, but keep your games and apps.
/Ataashi
- 7 years ago
I didn't want to wait for days, so I did all those troubleshooting steps at once along with deleting the local save game and reinstalling battlefront 2. Opening a crate still shuts down my xbox.
- EA_Ataashi7 years ago
EA Staff (Retired)
Thanks for confirmation @BanjoApocalypse
I'll let our specialists know right away. I'll keep you updated about the progress in this thread 🙂
/Ataashi
- 7 years ago
While I hesitate to call this solved after opening only one crate, I was able to open one today without my xbox shutting off. I'll let you know how the weekend goes.
EDIT: Whatever magic there was yesterday afternoon is gone. The daily crate shut off my xbox this morning (5/5).
- ApprovedAnonymous7 years agoAlmost everyday for 2 weeks when I open my daily crate, its shuts my xbox down and does a complete reboot of the system. Anyone else having this issue?
- EA_Ataashi7 years ago
EA Staff (Retired)
Hey @mtwhite918
I moved your message to this thread. I'm afraid you and @BanjoApocalypse might be dealing with the same problem here ☹️ It would be great if you can try out the troubleshooting steps mentioned in the posts above.
I'm going to send an update to our specialists as well. Thank you for the screenshot @BanjoApocalypse!
/Ataashi