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BanjoApocalypse's avatar
BanjoApocalypse
7 years ago

Xbox One X crashes and turns off completely when crates are opened

Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? In-Game Store & Crates Summarize your bug Opening crates turns off my xbox one x. Not related to starfi...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@Ca55ius2k 

Can you let me know of the following:

  • Are you part of the Xbox One Preview Program?
  • Have you tried clearing the saved data for the game? (Go to My Games & Apps>Highlight SWBFII>Press Start>Manage Game>Clear Saved Data)
  • Do you have the latest Xbox One Software Update? 
  • Have you tried deleting your Xbox Gamertag from the console and re-added it? 
Ca55ius2k's avatar
Ca55ius2k
6 years ago

Yep tried all that, still crashed opening a crate.

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