Community ManagerWe've raised this up to the team for review, however we strongly urge getting in contact with our Live-Support team so we can have a specialist pull up your account to give this a closer look. The team will always consider bug reports even if it's affecting a small group of players, but with limited reports it may take longer to fix depending on the difficulty in reproducing the error. We apologize for any negative experience it's had on your time in enjoying Star Wars Battlefront II.
Click here to contact an EA Advisor
I hadn't played the game in a while but jumped back in a couple of weeks ago. Am experiencing the shut-off on my Xbox One X also, every time I open a crate.
Community ManagerHey everyone,
If you're still experiences crashes when opening crates please reply back with the following:
