Solved
You
When I try to log on with my Xbox, after putting my email in it loads and loads and when I go off when it loads it says:
You have lost connection to EA Servers. Please check your internet connection and try again. See ea.com/unable-to-connect for additional information. Error code: 327
I don't know why. However I bought the celebration upgrade and unless I log on I don't get access to any of it.
Thanks for reaching out to the community on Answers HQ and letting us know what you're running into.
Once you have a moment can we give the following steps a try?
- Make sure you have the latest software update.
- Perform a power cycle.
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Unplug any devices attached to the USB slot.
- Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps.
- Troubleshoot your connection to EA games
- Open you're Xbox NAT Type
- Clear the MAC Address.
- From the Xbox dashboard, click Settings, then go to All Settings.
- Go to Network, then Network Settings.
- Click Advanced Settings, then Alternate MAC address.
- Select Clear, then restart your Xbox.
Thanks!
