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Thanks for posting the DXDIAG. That's often something that needs to be done to help troubleshoot. Two things I noticed there:
1. You might try disabling your on-board graphics, at least while troubleshooting.
2. You can update your NVIDIA drivers. very likely not the issue, but there's that.
I have a feeling your issue is account related, since it sounds like you purchased from two different places. I suggest you contact EA support directly, as no one on this forum will be able to resolve an account issue.
I purchased the game directly from EA on PC, and since being upgraded to EA App, SWBF2 would fail to launch.
Today my cousin, who is a PC engineer, worked out where the problem is. We opened the EA App on my PC using a different local Windows User Account, and then tried starting SWBF2, and it launched and ran with no problems at all. When we switched back to my Windows User Account, the non-launch problem persisted, and still is at time of printing.
As such it would appear that the non--launch issue is caused by corruption somewhere in the Windows User Profile files. We could not work out where, but at least it narrows down the problem.
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