"Your Game failed to launch" through EA App
I bought the game on Origin, got the upgraded version for free through Epic Games app, and now we're onto the EA app. I'm not 100% sure if it has something to do with it trying to launch 2 apps at th...
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Thanks for posting the DXDIAG. That's often something that needs to be done to help troubleshoot. Two things I noticed there:
1. You might try disabling your on-board graphics, at least while troubleshooting.
2. You can update your NVIDIA drivers. very likely not the issue, but there's that.
I have a feeling your issue is account related, since it sounds like you purchased from two different places. I suggest you contact EA support directly, as no one on this forum will be able to resolve an account issue.
Yeah it seems to be an account related issue; contacting EA support sent me 3 links with possible fixes that did not amount to anything :/
Will have to keep calling until it gets figured out
- I am now unable to even select anything other than Answers HQ for a Contact Us option 😞
@eugettv wrote:
I am now unable to even select anything other than Answers HQ for a Contact Us option 😞maybe because it's the weekend and support is not open right now?
Ok I can provide an update.
I manged to get SWBF2 to launch by creating a new local Windows User Profile, opening the EA App with it, and the game would launch fine, as I outlined up thread here (https://answers.ea.com/t5/STAR-WARS-Battlefront-II/Battlefront-2-won-t-launch-with-new-EA-app-PC/m-p/12351629#M105696). Hence for the last 3 weeks or so that is how I've been playing it.
Yesterday, my PC downloaded and installed a Windows 10 Optional update, specifically update KB5023773 (link to update on MS's site - https://support.microsoft.com/en-us/topic/march-21-2023-kb5023773-os-builds-19042-2788-19044-2788-and-19045-2788-preview-5850ac11-dd43-4550-89ec-9e63353fef23) which was released on 21 March 2023. When I started up my PC today, I tried launching the game and guess what? It launched and I could play it like I used to with EA Origin on my usual Windows Profile.
So if you are still having launch problems, see if installing the update I mentioned helps resolve your issue.
